Mike Waddle | Page 14

Great service all around. Quick, friendly, helpful staff. Able to get in and out without issues Quick, friendly, helpful staff. Able to get in and out without issues More

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Mike Waddle at Arlington Heights was very helpful during our stranded time away from home . our stranded time away from home . More

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Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

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It was really nice getting my first car sold by Jesus he made it a really good experience made it a really good experience More

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Mike is an excellent advisor, he knows cars and gives viable options to the customer. He knows "the sale starts after the sale." viable options to the customer. He knows "the sale starts after the sale." More

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Mike was good on his word to get my truck serviced in a timely manner. timely manner. More

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Well done. Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department More

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Pros: Mike Rodriguez in Sales was AWESOME, He honest and I always felt he was working in my best interests, with help from Jose the Sales Manager the purchase was as expected. Rental car use for my and I always felt he was working in my best interests, with help from Jose the Sales Manager the purchase was as expected. Rental car use for my service repair was new and process was easy. Be sure to add iPass if needed. Cons: Service on my purchase wasn’t the best, Dealer did oil change and claimed a multi point inspection prior to my purchase as advertised on CARFAX. After purchase and owning a 4 days. I noticed smell in cab. Checked cabin filter … completely dirty with a MICE NEST on top of filter original , checked engine air filter… filthy, original . Wheel well cover loose. What else? Time will tell Dealer did repairs as requested by sales and detailed. Roof of truck was dirty after detail and headlights had oily film and found streaks everywhere. Not satisfied with paint damage of clear coat missing on inner rims. Service denied claim stating “cosmetic” damage not covered? My opinion is the heat of the brake calipers caused failure of clear coat ? Denied? to be determined will try another Ford Dealer closer to home for service. I’m being bombarded with Spam Mail and Scam calls after purchase! More

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Excellent service. I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recom I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recommend for service. More

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very fast and efficient dealership. I love coming here because I know I’m being taken care of and nothing is unexpected. My car comes out looking brand new! I love coming here because I know I’m being taken care of and nothing is unexpected. My car comes out looking brand new! More

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