Dealer Reviews
Cars for Sale
Dealer Log In
1104 Reviews of Mike Majors
Verified Customer
April 06, 2022
Well the whole experience was really rough. Our sales guy Mike Major was really rude. They had my car for 74 days. Never called to update me on what was going on with my car. I had to keep ca Our sales guy Mike Major was really rude. They had my car for 74 days. Never called to update me on what was going on with my car. I had to keep calling to find out for weeks.Then the car was dead when we picked it up. We asked what was wrong with the car & Mike Major acted like it was an inconvenience to tell us. Very rude & hostile. More
by CMO4RLS
April 06, 2022
Customer service was Great even without having a schedule appointment with you guys....Thanks Family Hyundai appointment with you guys....Thanks Family Hyundai More
by TONDALAYGRAY
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Eric Kratschmer, Joe Panici, Tom Salin
April 02, 2022
Always have been taken care of at Family Hyundai, nice service people getting the job done. service people getting the job done. More
by Garyyaccino
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
April 01, 2022
This dealership has excellent customer service. From the service center to the cashier displays a great experience. From the service center to the cashier displays a great experience. More
by kimwashington828
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
April 01, 2022
I've been dealing with my android auto not connecting to my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I scheduled my 4th visit to get this checked out. When I arrived the. Family Hyundai asked how did you schedule this appointment? I said through the blue link application. He said well the app doesn't know how busy we are. We won't be able to see your car, you have to call us for an appointment. I said well why would the app have access to your scheduling? He said I don't know but that's. Hyundai/blue link thing they don't know how busy we are in the delaer.. so I asked well can you guys check out the malfunction? He went to go ask his manager that said okay we'll get it to just wait here . I can't wait all day at a dealer... How is this my fault? Terrible terrible service...I decided to schedule an actual appoint for a month. This family Hyundai service is terrible!!! I should probably switch to get another car. It's great how they took my money for the car and warranty but won't fix it!!! Terrible terrible service don't come here for service . Because it's always the clients fault not their own. Poor them . I will be switching vehicles soon not to deal with this... Just sad sad service. More
by YeyitoRN
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
March 31, 2022
They did a fantastic job! Got an oil change and a new battery and I was out in less time than usual. Service department was very helpful and the waiting area is nice too. Than Got an oil change and a new battery and I was out in less time than usual. Service department was very helpful and the waiting area is nice too. Thanks, Mike! More
by Bob
Dealership Inventory (369 Vehicles)
