Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 74

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

May 02, 2022

Dealership Rating
Employee Rating

Have been going to Family Hyundai for over ten years to service my Hyundai. The service department has done well for me. Not to say there hasn’t been issues along the way. The service department was gene More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

May 02, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 01, 2022

Dealership Rating
Employee Rating

Always a pleasure doing business and serving my car excellent service 😀 👍 👌 I love family Hyundai More

by vernellnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

May 02, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 30, 2022

Dealership Rating
Employee Rating

My experience today was excellent. Mike Majors and the team are so great to work with. More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and our team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2022

Dealership Rating
Employee Rating

Great service and friendly workers, everything was done great and I was called when it was done. More

by Sandie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 01, 2022

Family Hyundai responded

It's great to hear, Sandie, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 29, 2022

Dealership Rating
Employee Rating

I purchased our brand new Santa Fe. . wonderful vehicle. Always kind and thorough service. I would recommend this dealership for sure. More

by JULIEPGEOTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 01, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Julie, and we look forward to working with you again.

April 27, 2022

Dealership Rating
Employee Rating

Great service! Service advisor checked back with me and went over everything needed. And it was my free oil change! Great experience. More

by YHUELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Apr 27, 2022

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

April 27, 2022

Dealership Rating
Employee Rating

As always great service and great professionalism. Communication was transparent and car was returned with all requested work completed. More

by QUOVADIS7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2022

Dealership Rating
Employee Rating

Service mgr Tom is rude. Definitely shouldn't be in his position. Bad communication on Service update. Service department do not answer phones or call back. More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons , Tom Salin

May 04, 2022

Family Hyundai responded

Thank you for this feedback, Moe. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 25, 2022

Dealership Rating
Employee Rating

Collin was great to work with. He understood the urgency of the care issue and was able to get the care assessed and initiate repairs More

by CANDY71222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt , Tom Salin

Apr 26, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Collin was able to help, and we hope to see you again!

April 23, 2022

Dealership Rating
Employee Rating

Employees are always pleasant. Work done timely and you’re not pressured to have unnecessary work done. Great place! More

by rknebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Tom Salin

Apr 23, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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