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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 70

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

June 04, 2022

Dealership Rating
Employee Rating

Fast and efficient. Had a recall was able to get that taken care of right away. More

by jaznic1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Jun 06, 2022

Family Hyundai responded

It's great to hear that we were able to help with your recall. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 03, 2022

Dealership Rating
Employee Rating

Always have a quality oil change with all the fluids and tires checked and filled as needed. Very friendly staff. More

by BEARS.FAN125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

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Jun 06, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2022

Dealership Rating
Employee Rating

Nice people who work there but it takes a long time to get a service appointment. More

by ei1een.mce1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Jun 03, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

June 03, 2022

Dealership Rating
Employee Rating

Mike in service is always on top of what my car needs and he’s great customer service. More

by DEBP8929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 03, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mike and our team were able to help, and we look forward to seeing you again!

June 03, 2022

Dealership Rating
Employee Rating

Can’t get oil change in less than a month. Service has gone downhill.No one answers phone. More

by ashleycollins885
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

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Jun 06, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 02, 2022

Dealership Rating
Employee Rating

Service department was full could not make an appointment but I was willing to drop off car overnight. My brakes were bad. The got to job done same day. More

by MARVELMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Jun 02, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 01, 2022

Dealership Rating
Employee Rating

Above and Beyond what the warranty issue and I was even the second owner of the car. Can't speak highly enough for the service. It took a while and shipping is crazy right now. They did everything they cou More

by FC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 02, 2022

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 01, 2022

Dealership Rating
Employee Rating

Excellent service, convenient knowledgeable. I am always notified of appointments and services in need of. More

by CINLAP4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Report | Print
Jun 02, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 28, 2022

Dealership Rating
Employee Rating

Excelllan service the shuttle driver Frank is awesome guy I have been this dealer for 25! Years More

by nshakir13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Joe Panici, Tom Salin

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May 31, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 28, 2022

Dealership Rating
Employee Rating

Great service and overall experience I had a loaner and the ease of dropoff was excellent More

by EQUITESUP2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Graham watson

Report | Print
May 31, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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