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1104 Reviews of Mike Majors
Verified Customer
August 11, 2022
Fast, Friendly, right attitude,, solve issues quickly, clean fast friendly right attitude solve issues quickly clean fast friendly right attitude solve issues quickly More
by kevinwalsh500
Other Employees Tagged: Colin Simmons, Michael Kratschmer , Eric Kratschmer, Tom Salin
August 11, 2022
Absolutely the worst service I have ever received. They promised to service my car in one day. I was fine leaving my car for a day and pick it up the next day. The next day came around and I never rec They promised to service my car in one day. I was fine leaving my car for a day and pick it up the next day. The next day came around and I never received a call. When I called the service desk they kept transferring my call until I received a voicemail. Then I never got my call returned. The day after that I went into the dealership, and kept getting the run around about my car. I asked to speak to a manager and when the associate when to grab the manager, the manager said tell him it's not ready and that's the best answer he will get. When I came back the next day, the associate was being rude and kept giving me attitude about my car not being ready. It has now been SEVEN DAYS, since I dropped off my car. Never once did I get a call about an update. I went to go get my car, because at this point I'd rather drive a car that hasn't been serviced then deal with them again. DO NOT BUY YOUR CAR FROM HERE AND DO NOT SERVICE YOUR CAR HERE. More
by themiz123
Other Employees Tagged: Michael Kratschmer
August 11, 2022
The staff is nice they take care of every need love this dealership will recommend people to get there car there Thanks for the good service dealership will recommend people to get there car there Thanks for the good service More
by SPORTER0359
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
August 07, 2022
Dealership service is horrible. First oil change left green fluid droplets all over car .very long waits for service appointments. Last oil change, tech left old oil filter gasket . First oil change left green fluid droplets all over car .very long waits for service appointments. Last oil change, tech left old oil filter gasket . Lost all oil on highway after oil change . Lost all power on highway and was almost hit by truck. Waited on side of road for an hour until tow truck got there. I seriously doubt I’ll ever buy a Hyundai again. Service needs to improve dramatically if you want future customers. You have a serious problem in that department More
by Nickkozar
Other Employees Tagged: Cory Keller
August 05, 2022
The dealership was very quick with the service repair despite having to wait a couple of months for an appt. Very courteous as well! despite having to wait a couple of months for an appt. Very courteous as well! More
by Phnut66
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
August 04, 2022
Awesome staff. I’m satisfied with how I was handled and flexibility with my schedule and the service departments. I’m satisfied with how I was handled and flexibility with my schedule and the service departments. More
by msberryabc123
Other Employees Tagged: Michael Kratschmer
August 03, 2022
I decided convenience would better suit my situation and had my vehicle serviced at a different Hyundai dealership. Never again! Family Hyundai has always give above and beyond. If you have any issues with had my vehicle serviced at a different Hyundai dealership. Never again! Family Hyundai has always give above and beyond. If you have any issues with your Hyundai take it to Family Hyundai. The engine of my vehicle needed to be replaced due to neglect of service from the OTHER dealership. Because of this neglect from the other dealership, my exhaust had to be replaced as well. My service advisor, Mike, made certain that the job was completed to almost brand new. When I picked up my vehicle it felt like I was driving it of the showroom floor again! Thank you Family Hyundai for going above and beyond to service and return my vehicle in ALMOST NEW condition. Thank you for taking the time to make certain everything was in working condition. Your attrition to detail and quality service is what will keep me coming back. I will never choose convenient service over quality service again. More
by TOOQT1
Other Employees Tagged: Tom Salin
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