Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 43

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

March 06, 2023

Dealership Rating
Employee Rating

Excellent job will always continue to keep your business specially for my car service very pleased with you company More

by SMITH36911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 06, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 05, 2023

Dealership Rating
Employee Rating

My car was completed and done in a timely manner. Hyundai kept in touch with me to let me know the status of my car. thank you Crystal and team. More

by drbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Crystal

Mar 05, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Crystal and our team. We're glad to hear we delivered such a great experience!

March 04, 2023

Dealership Rating
Employee Rating

Customer service has been Great, since being a customer as of 2005! Keep up the great work! More

by shenikiahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 05, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 04, 2023

Dealership Rating
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Everyone there from service to mgt are wonderful. Very good service will recommend to anyone More

by davidmasada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin

Mar 05, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Apr 13, 2023

davidmasada responded

Thansk everyone

March 03, 2023

Dealership Rating
Employee Rating

Terrible terrible, I went in for an oil change and my rear right tire going low every few months. The tech convinced me in getting the 30k service. Which was 500 dollars. I then also told them my Android More

by YeyitoRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 07, 2023

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 03, 2023

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Employee Rating

Back the second time for the same problem. The service manager new I had a medical procedure that day, so he got me a loaner More

by BOB6063
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , The new potter Mike

Mar 04, 2023

Family Hyundai responded

Thank you, Bob. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2023

Dealership Rating
Employee Rating

My experience there has always been the same so far, the staff is very caring about their clients. More

by DANTAY914
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 02, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

March 02, 2023

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Employee Rating

Mike Majors-What a Guy I tried booking an appointment mid January for an oil change. The woman who answered the phone told me not to bother, in fact, you don’t need an appointment for an oil change(I kne More

by SETASSONE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 02, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

March 02, 2023

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Employee Rating

The service center was able to squeeze me in and fix my tail light when I showed up with no appointment and a baby More

by kateygleich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 02, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 27, 2023

Dealership Rating
Employee Rating

My car showing engine light after recall. My engine in warranty still they refused to service it. Spend 2 hours and waste my time. If they are still ready to service it I want to do it. More

by ajayparekh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 03, 2023

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

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