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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 37

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,105 Reviews
4.5

1,105 Reviews

Write a Review

1105 Reviews of Mike Majors

May 14, 2023

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Employee Rating

Service used to be better. The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never More

by DV13174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 18, 2023

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 13, 2023

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Employee Rating

Very helpful and courteous staff at every level. Great job fixing my tire in a reasonable amount of time. More

by LTTAZ779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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May 15, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 09, 2023

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Employee Rating

Family is the best! You will always find the best people who will make you feel special! Very professional! Their service is excellent. I hope they can teach others h More

by MICHALWARDY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Scott Lupo , Eric Kratschmer, Bob Ross, Tom Salin

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May 10, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 06, 2023

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Employee Rating

Bryan was great. My car was gone on a timely manner and clean when it was returned More

by LMO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan-Service Dept

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May 07, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 03, 2023

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Employee Rating

Not pushy veof humor treated with wry patient greatourtim sense polite and c nice and friendly More

by BRIANBOYLE705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Tom Salin, Ricky gushi

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May 03, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2023

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Employee Rating

great service as always I like Colin and Krystal are great I can't wait to return More

by i.conditt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Eric Kratschmer, Tom Salin

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May 03, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin, Krystal, and our team appreciate your business and hope to see you again soon!

April 28, 2023

Dealership Rating
Employee Rating

I’ve worked with Mike Major for 10 years now and he and his crew are the best! He also introduced me to Ricky Gushi who sold me my new Santa Fe hybrid. Great people to work with. More

by pmscuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

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May 01, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 25, 2023

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Employee Rating

Great service! Very pleasant. Took my vehicle right on time as scheduled! Took care of what needed to be done. More

by bjveg143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 23, 2023

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Employee Rating

The dealers was really nice to me and everything was done in a timely manner. More

by Flextracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Apr 24, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 22, 2023

Dealership Rating
Employee Rating

Took 2 hrs wit a appointment not bad considering the volume of cars being serviced and inspected More

by RNEUBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Report | Print
Apr 23, 2023

Family Hyundai responded

Thank you for your patience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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