Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 108

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

May 23, 2020

Dealership Rating
Employee Rating

Oil Change The people who work here are always very friendly. I always feel like my car is in good hands here! Being here during the Covid outbreak was also a re More

by SAKAPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: He was very friendly, explained what the service was going to entail and gave me an estimate.

May 24, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2020

Dealership Rating
Employee Rating

Went in for oil change and any manufacturer scheduled maintenance. Did not attach inspection sheet. Service writer told me the battery was bad and ask if I waned replaced, I said no because some filters More

by CLANNIE
Recommend Dealer
Yes
May 21, 2020

Family Hyundai responded

Thanks for taking the time to share your experience with us. We appreciate your honest review.

Jan 05, 2021

CLANNIE responded

Would like to know what rear brakes cost is if pads, rotors and e-brake shoes replaced. Something to gage what it could cost if all had to be replaced. Also, why no inspection was done on brakes. Thought that was part of the 34 point inspection when oil change service. Haven’t got a copy of the inspection the last two times oil was changed. Even if it was emailed would be ok, saving paper to print out. Dealer has my email address.

May 20, 2020

Dealership Rating
Employee Rating

Service rep Mike was great kept me informed through repair A+ I will definitely bring my Hyundai here for service facility was spotless service was done quickly More

by W20303
Recommend Dealer
Yes
May 21, 2020

Family Hyundai responded

Thank you for your review and kind words for Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 18, 2020

Dealership Rating
Employee Rating

Quick, professional, and exceptional service. Car came out newer than when it came in. Amazing service advisors, shout out to Eric K for keeping me updated on my vehicles status and making sure I came in More

by YAZAWWAD
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 18, 2020

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 15, 2020

Dealership Rating
Employee Rating

I have always had good service at this dealership and I bought my car from here. But yesterday I had an appointment for my oil change at 2 pm and then at 305pm I seen my car sitting out there in the parkin More

by komalley8825
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 16, 2020

Family Hyundai responded

Thank you so much for sharing your review! We are sorry to hear that the wait was longer than anticipated on your most recent visit. Please don't hesitate to reach out if you would like to discuss this with us directly, and we hope you will give us the opportunity to do better next time!

May 14, 2020

Dealership Rating
Employee Rating

Please see below. Took care of me right away and kept me informed of what was being done to my car. Liked that I was offered a loaner and was also asked if I needed a r More

by CAROL-HANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2020

Family Hyundai responded

Hi Carol We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2020

Dealership Rating
Employee Rating

The service guys are great especially Mike and Tom always take care of my needs for my car and have it completed the time that they said More

by ANDY.SOLTYS69
Recommend Dealer
Yes

Other Employees Tagged: Bob Ross, Tom Salin

May 13, 2020

Family Hyundai responded

Hi Andy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 09, 2020

Dealership Rating
Employee Rating

Excellent experience, they kept me updated on issues related to my car. The contacted me on prices and progress. Gave me plenty of options to select from to get my car serviced properly. More

by joelthompson0
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

May 11, 2020

Family Hyundai responded

Joel, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 07, 2020

Dealership Rating
Employee Rating

Excellent service as always With everything that is going wrong during the Pandemic, you could excuse any inconvenience in obtaining service, but this was not true for my appoint More

by EDWARDSCULLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

May 07, 2020

Family Hyundai responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

May 06, 2020

Dealership Rating
Employee Rating

The service for oil change was very timely. The waiting area was distanced appropriately during this pandemic time. Thanks for service and the car wash. More

by mkeim4155
Recommend Dealer
Yes
May 06, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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