Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 106

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

August 06, 2020

Dealership Rating

Recall Repair Fast service, easy in and out. No contact service during the pandemic is a plus. Just got back home after dropping vehicle off for service and receive More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Family Hyundai responded

Donna, thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 31, 2020

Dealership Rating
Employee Rating

Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More

by LBFM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin

Aug 01, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 29, 2020

Dealership Rating
Employee Rating

The service is very good and the service people are very friendly and knowledgeable. The wait time is good and they keep you informed about the progress of the maintenance More

by LOUBLUE33
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri , Larry Edwards

Jul 30, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 23, 2020

Dealership Rating
Employee Rating

During these Covid times I appreciate the friendly environment and cleanliness at this location. The service department once again was a pleasant experience for me. More

by cloney.cassell
Recommend Dealer
Yes
Jul 24, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 20, 2020

Dealership Rating

GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 21, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2020

Dealership Rating
Employee Rating

Service Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them More

by trgoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin

Jul 15, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 13, 2020

Dealership Rating
Employee Rating

Friendly, courteous and professional Family Hyundai does a great job of servicing my needs. They send out service and appointment reminders. Once arriving at the service location, the ser More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jul 14, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 12, 2020

Dealership Rating
Employee Rating

Thanks! We had an emergency , Mike was great help. Have Thanks! We had an emergency , Mike was great help. Have not been here in a while because out of town , Treated well, problem solved. Recommend no More

by DKMEM2000
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jul 13, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 08, 2020

Dealership Rating
Employee Rating

This visit wasn’t my best experience here, however I would go back. This particular service person wasn’t very helpful. I haven’t had that ever happen, I felt rushed usually they go over things with you More

by KIKY8405
Recommend Dealer
Yes
Jul 08, 2020

Family Hyundai responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience during your most recent visit to our service department. Would you mind sending us a message so we can learn more about your visit?

June 29, 2020

Dealership Rating
Employee Rating

Everyone was courteous and friendly. My check engine light came. And although they found nothing wrong, my car did need an update. I have had no issues since. More

by tenauk
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 30, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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