Mike Hoffman
Mike Hoffman at SIERRA CHEVROLET OF MONROVIA
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Mike Hoffman | Page 2

General Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Mike Hoffman

January 08, 2024

Dealership Rating
Employee Rating

Simply the best service. Outstanding communication, wonderful amenities, great team. Really appreciate the follow up. More

by grumpetto
Recommend Dealer
Yes
Jan 10, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you appreciate our amazing team! We're pleased you've always enjoyed the accommodations and exceptional service they've provided. We hope you'll continue to make Sierra Chevrolet your first choice for service!

January 05, 2024

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Employee Rating

Great customer service, I've been a long term customer over forty years. Joe, Marvin, Tanya and John and Jeremey do a great job. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for leaving Joe, Marvin, Tanya, John and Jeremy this positive review! We are glad to hear that they took great care of you and your automotive needs. We are honored by your continued business with us here at SIERRA CHEVROLET OF MONROVIA for over 40 years. We look forward to continue serving you and your future automotive needs for many more years to come.

January 04, 2024

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Employee Rating

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 27, 2023

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Wonderful car buying experience. The Sierra team understood all my needs and found me the vehicle I was looking for. More

by STEVE@PACIFICLIFT.COM
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Dec 28, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for taking a moment to give us the highlights of your dealership experience, Steve! We're delighted our team was committed to your complete satisfaction. Congrats on the new Chevy! Best wishes for pleasant travels, from the whole team at Sierra Chevrolet!

December 21, 2023

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Pricing was not as promoted on the GM app. Waited too long to retrieve vehicle once I arrived. Also snuck in additional services that I did not request on app. More

by CHRISCOURT677
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz

November 21, 2023

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The Customer Service was excellent, I am very happy with my new car. Thanks to all the team at Sierra Chevrolet. More

by elder4k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

Nov 22, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your positive review! We sincerely appreciate your assessment of our exceptional dealership team, and we hope that you'll think of us the next time you have any automotive or Chevrolet needs. Safe travels this holiday season, from everyone at Sierra Chevrolet!

November 18, 2023

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Great people in the service department. It’s very important to me when you walk in that you get greeted. They do it every time and they’re happy to help you. More

by renechoffman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez , John Twiford

Nov 20, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hey, that's great! Thank you for noticing the effort our team always makes to ensure a welcoming atmosphere at each visit. It is our pleasure, and we hope you'll continue to make Sierra Chevrolet your first choice for automotive service!

October 12, 2023

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Employee Rating

I had an outstanding experience buying my new truck from this dealership! The staff was incredibly knowledgeable and friendly, guiding me through every step of the process. The selection of trucks was impre More

by Kyle Wilder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Twiford, Andrew Lisk

Oct 12, 2023

SIERRA CHEVROLET OF MONROVIA responded

Congratulations on your new truck, Kyle! We're thrilled you enjoyed a pleasant and supportive buying experience with Andrew and Mike, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Chevrolet!

September 29, 2023

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Employee Rating

I live and work in Monrovia and I always have my cars serviced at Sierra Chevrolet. Joe Jiminez takes such great care of me, I feel like he’a just a friend at this point. Is that weird to say lol? More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

SIERRA CHEVROLET OF MONROVIA responded

ChevGuy, thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

August 11, 2023

Dealership Rating
Employee Rating

Great service advisor. The minute I walk through. He asked if he could help me most places you stand around forever waiting for someone to take care of you.. More

by randylbitonti
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Twiford

Aug 14, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much, Randy! We truly appreciate your business as well as your kind feedback. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs. It is always our pleasure to be of service to you!

Aug 11, 2023

randylbitonti responded

Very Good Service advisor

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