Michelle Martinez | Page 7

Great Service! I got a new phone and was having trouble connecting it to Blue Tooth. I brought the car to Marin Acura, where I purchased it a while ago. Michelle g I got a new phone and was having trouble connecting it to Blue Tooth. I brought the car to Marin Acura, where I purchased it a while ago. Michelle greeted me immediately and I told her my problem.. She got Daniel to come and help me. Not only did he connect my Bluetooth but went on to install my garage opener and show me how to use some other options. He was very pleasant and efficient and went out of his way to be helpful. The service provided was great. and I know that I can always count on them to help when help is needed, LB More

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Respectful and responsive Let's face it. Buying a car isn't a fun experience. But the folks at Acura Marin made it easier. Eddie was respectful from the first interaction an Let's face it. Buying a car isn't a fun experience. But the folks at Acura Marin made it easier. Eddie was respectful from the first interaction and provided the information asked for at every step of the process. His follow up was impeccable - persistent but not overbearing. Always warm and very conscientious about my time. Danny is truly a product enthusiast and very patient in teaching. Jean-Pierre is a vivacious character and definitely quick and efficient at getting all the paperwork done. When I returned for some additional items, Michelle was also conscientious about ensuring I received what I needed in a timely way. Thusfar, I will gladly bring my new car for service here. More

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Service Department was very helpful Went into the Service Department without an appointment to get new windshield wiper inserts. Michelle Martinez assisted me and even asked a service te Went into the Service Department without an appointment to get new windshield wiper inserts. Michelle Martinez assisted me and even asked a service technician to install them for me. They were installed in less than 10 minutes and I was on my way. Quick and painless trip thanks to the efficiency of Michelle Martinez and the service department. More

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Great Staff! Karen is awesome! She was friendly, efficient and overall a consummate professional! She went above and beyond to make sure I had a great experience Karen is awesome! She was friendly, efficient and overall a consummate professional! She went above and beyond to make sure I had a great experience and was a breath of fresh air. Aces! We had made an appointment with Michelle, who was also fantastic and easy to work with. What a wonderful team of people. More

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Prompt, professional and courteous service Very impressive customer service. Turn around time was quick and Acura Marin identified and resolved my problem promptly. Michelle Martinez was great. Very impressive customer service. Turn around time was quick and Acura Marin identified and resolved my problem promptly. Michelle Martinez was great. Thank you very much! More

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As always, the Service Crew delivered! Karen, Michelle and Marvin have all handled my MDX with quality care! Most recently, Karen had the multi check completed on my car and it was such a j Karen, Michelle and Marvin have all handled my MDX with quality care! Most recently, Karen had the multi check completed on my car and it was such a joy to come back to an "All Good" report! Both Karen and Michelle completely understand my needs, my budget and priorities! I have a 5 and a half year old daughter so always safety first! Thanks again Service Crew! #teammarinacura More

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