Michelle Kellough | Page 6

Top-notch service I absolutely recommend the Key West Ford service to anyone who wants to get a car. They offer a high standard of service. The manpower of this firm is I absolutely recommend the Key West Ford service to anyone who wants to get a car. They offer a high standard of service. The manpower of this firm is immensely awesome and they are extremely attentive and enlightened especially, Jag helped me to choose the pertinent vehicle according to my budget and Michelle helped me throughout the documentation process and it was such a great experience for me. Thanks a million, Jag and Michelle. More

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Best dealership Peter Olson was very helpful with everything took his time to explain and show all. Management team was remarkable. This place is a friendly and a Peter Olson was very helpful with everything took his time to explain and show all. Management team was remarkable. This place is a friendly and amazing place to be. Recommend to everyone that want to have a amazing experience like myself. More

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Excellent customer service Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car. Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car. More

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Promised great service and delivered. Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal wi Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done. More

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Great service and price Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning li Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended! More

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Great Better then before. Keep the good work up. It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In t It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up. More

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sasha is very knowledgeable prfessional and courteous I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward wit I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation More

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Pretty Good So Far I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh. My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better! Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc. Overall, I am happy with Key West and would recommend them to others. More

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Painless car purchase Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here. More

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Peter Olson at Key West Ford is a Rock Star! Pete had really taken care of us from start to finish; this is the first vehicle my partner and I had purchased together and he had made the process s Pete had really taken care of us from start to finish; this is the first vehicle my partner and I had purchased together and he had made the process so easy for us while taking the time to ease our minds for such a big decision. All considered, finding Pete at Key West was the best case scenario after months of searching in the proverbial shark tank that you would find at any other place. Peter and Key West Ford as a whole have been stellar at providing top quality service, I would definitely recommend Peter and his team to anyone looking to purchase a vehicle with peace of mind. His dealership has everything in house from financing to insurance whereas we could take our new baby home on the same day! There were a few items noted after the sale that Pete happily and speedily addressed that reassured us we are in good hands for years to come. Thank you Pete, Michelle and Wes; you all have truly been Rock Stars! More

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