Michelle Kellough | Page 11

Great team Best dealership in the area. Gave me good deal and customer service great. I recommend everyone to this dealership.Great team, customer satisfaction. Best dealership in the area. Gave me good deal and customer service great. I recommend everyone to this dealership.Great team, customer satisfaction. Ye, ye, ye More

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Great Experience buying a pre-owned car Purchasing a vehicle is stressful for me but Allan made my experience easy, comfortable and fun. He was honest and professional and helped to resolve Purchasing a vehicle is stressful for me but Allan made my experience easy, comfortable and fun. He was honest and professional and helped to resolve some issues that arouse without any question. He spent a great deal of time reassuring me and went out of his way to answer my questions and ease my stress. I appreciate Allan's commitment to his clients and especially the dedication he gave me to find a car that I am comfortable in and happy with. I will be recommending Allan, to all my friends, who wish to buy a car. Kelly was like a breath of fresh air, good humor, organized, easy to talk to and knows her "stuff". She made the paperwork easy and explained everything in a clear professional manner. Everyone I encountered at Key West Ford were amazing. More

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Key West Ford-Excellent Jag my salesman was exceptional. Great presentation , service, information ,price, was friendly and made me feel like I was a long time client and my Jag my salesman was exceptional. Great presentation , service, information ,price, was friendly and made me feel like I was a long time client and my needs were the most important aspect of buying a truck. Kal and the rest of the staff assisted in the purchase of a fantastic truck from Key West Ford. More

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Prompt, courteous and professional customer service. I am a new customer to Key West Ford. I was looking to trade In my vehicle for a new 2017 Ford Focus which I had found on-line. Within a few minu I am a new customer to Key West Ford. I was looking to trade In my vehicle for a new 2017 Ford Focus which I had found on-line. Within a few minutes of sending an email to the dealership, I received a return email advising me that I would be contacted by a sales associate. Shortly thereafter I was contacted via email and phone by salesperson, Jag Dhillon. I explained my situation to Jag and provided my vehicle information. Jag advised that he will need to discuss trade-in value for my vehicle with his manager. Within a couple of hours, Jag contacted me advise me of the trade-in value amount which I agreed to. I placed a deposit on the vehicle over the phone. I came into the dealership the following morning. I met Jag and he showed me the vehicle which we took it for a test drive.. I was then transferred to the senior business manager Michelle Kellough to have the financing and other paperwork completed. Both Jag and Michelle were very personable, courteous and professional. My overall sales experience was excellent. More

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-- Awesome staffs--Cool place-- Great cars-- --Awesome staff-- When I pulled up in my old beat up Jeep, I was immediately greeted by someone. This does not happen at a lot of the dealerships I w --Awesome staff-- When I pulled up in my old beat up Jeep, I was immediately greeted by someone. This does not happen at a lot of the dealerships I went to. Maybe because of my old dusty rusty Laredo (ooollllld). As a customer, It is important to feel welcomed. Well, that was the last time I pulled up in it to anywhere. Robert Antoniak was the sales person helped me, whom I highly recommend! He is very friendly and easy going, with zero pressure. He helped me locking down a very beautiful price on a new f150 platinum. ( Thanks Kal, the sales manager, for this as well). Not your everyday nervous or intense & intimidating sales person. Feels like you are buying a car from a friendly neighbour. He is also extremely knowledgeable about their cars. I did a lot of research prior the visit, and he's able to tell me more than what I already know. I received a very detailed walkthrough from him before I drove away in my new found love, which was very informative and saved me tons of time from reading that 500+pages owner manual. So, if you are not a car person or a research type of person. You can count on him! ( Not like those goobers over there at the "bow tie truck" dealership...smh) Michelle Kellogh helped me with the financing. She was wonderful to deal with. Because of the truck was not a regular new car. It became an instant headache. But she was extremely patient and went though a lot of trouble to help me. Of course everything went through smoothly thanks to her expertise. I would highly recommend her. Ps, she has a super cool scanner and staple remover!!! --cool place-- Listen to some old-school-country music played out of high treble low base, semi announcement style speakers in a giant high celling echo-y place. Just reminds you when you were a kid and your grandpa purchased that band new--old hand me down truck you later drove in high school which you spend all of your Mcd salaries to try to fix up. Who wouldn't want to buy a car from here? Plus, they have a super futuristic coffee machine that makes every type of drinks to satisfy your furious/jealous friends or family or both whom you tricked into staying there for more than a few hours watching you purchasing a car. -great cars- GREAT CARS! Thanks again for the great expertise and patience. The entire process from beginning to end was exceptional! I love my new vehicle. More

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Fantastic care shopping experience I bought a used Mustang from Key West Ford on the weekend. It was a great and fun car shopping experience. Every single person that I talked to and de I bought a used Mustang from Key West Ford on the weekend. It was a great and fun car shopping experience. Every single person that I talked to and dealt with, from the receptionist to sales to finance to sales manager, were friendly and helpful. Their attitude and the way they handled the whole process made a huge difference in the whole experience. Thank you all for being so wonderful and so fantastic. More

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great experience Professional and knowledgable staff, they went out of their way to find the perfect vehicle for me. Second vehicle purchased from key west and it's a Professional and knowledgable staff, they went out of their way to find the perfect vehicle for me. Second vehicle purchased from key west and it's always a good experience. More

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Truck purchase The staff I dealt with (Michael and Michelle) were very personable, knowledgeable and professional. They made the experience pleasant and non stressfu The staff I dealt with (Michael and Michelle) were very personable, knowledgeable and professional. They made the experience pleasant and non stressful. The atmosphere in the dealership was relaxed yet efficient. I definitely would recommend the dealership to anyone looking for a vehicle. More

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Couldn't have asked for a better sales team than at KWF Initially looking at between a Mustang and a different brand truck, I came into Key West Ford and was initially introduced to Ben Craft. He was extrem Initially looking at between a Mustang and a different brand truck, I came into Key West Ford and was initially introduced to Ben Craft. He was extremely professional and courteous in finding me a Mustang with the options I was looking for. He grabbed the keys and engaged me on a level where it felt like going for a drive with a friend, while informing me of highlighted details. Few days later, I started looking into the Explorer which got me introduced with Michael Nokes. Another very professional, and straight to the point sales person. Much like Ben, Michael was a very easy person to talk to and extremely helpful in acquiring the information I needed. The final day I went in to purchase the Explorer, I decided to take a look at the F-150s in which Ben took me for another test drive. Not only did the truck sell itself, Ben and Michael, along with Michelle Kellough, walked me through the process of purchasing my first brand new vehicle, with a great experience, at Key West Ford. Thanks guys! More

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Wonderful experience! Was looking for a used compact car to tow behind our RV. Jag Dhillon went the extra mile at every step in the process. He was very knowledgeable, list Was looking for a used compact car to tow behind our RV. Jag Dhillon went the extra mile at every step in the process. He was very knowledgeable, listing features of cars we considered, ensured the one we chose was legally towable, provided items the previous owner didn't provide and worked with both the parts and service departments when we had questions. Peter Olson checked on us a few times to ensure we had all the info we needed. Michelle Kellough clearly explained the optional extended warrantee coverage and costs as well as finalizing all the sale paperwork.The dealer has an ICBC rep onsite so we were able to insure our new vehicle and take the vehicle with us. Would definitely buy through this dealer again. More

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