Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 81

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

May 13, 2021

Dealership Rating
Employee Rating

Short wait timeWorkers were friendly, courteous Waiting Short wait time Workers were friendly, courteous Waiting area was clean working vending machines NO COFFEE OR WATER IN WAITING AREA The restroom More

by vernice_thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

May 13, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 08, 2021

Dealership Rating
Employee Rating

Colin was wonderful as usual, polite and always helpful, he is more than 5 stars, He has great manners, and always respectful. This is my favorite dealership for service. More

by RRBOTTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

April 15, 2021

Dealership Rating
Employee Rating

Great dealership Every aspect of the business is Great dealership Every aspect of the business is top-notch we have purchased 5 vehicles there will never go anywhere else. Best dealership in Il More

by sm6080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, TJ Schmitt, Toni Ivanovic, Mike Majors , Eric Kratschmer, Joe Panici, Tom Salin

Apr 17, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

April 07, 2021

Dealership Rating
Employee Rating

First of all., i LOVE MY 2016 TUCSON, THERE HAVE NOT THAT MANY TIMES THAT I NEEDED SERVICE OTHER THAN AN OIL CHANGE. i AM EXTREMELY PLEASED WITH MY CHOICE OF VEHICLES!! I WOULD RECOMMEND A PURCHASE OF A HYU More

by YVONNE7
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Apr 07, 2021

Family Hyundai responded

Thank you, Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 06, 2021

Dealership Rating
Employee Rating

good job "great service I love my car very nice good job " great service I love my car very nice people super good and nicer service very nice and a good pricing i love that is one free oil More

by MCS.REGALFOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Apr 06, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 31, 2021

Dealership Rating
Employee Rating

It was great people there are amazing and very helpful. Great place to buy a car or SUV. Mark is amazing our sales rep. With everyone there as well. More

by ABBYJACKSARENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Apr 01, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mark and the rest of our team. We're glad to hear we delivered such a great experience!

March 31, 2021

Dealership Rating
Employee Rating

Great place for sales and service! Very friendly and helpful in understanding service issues. Definitely recommend this dealership for all sales and service! Thank you! More

by Celeste Trueba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Tom Salin

Apr 01, 2021

Family Hyundai responded

Thank you, Celeste, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 31, 2021

Dealership Rating
Employee Rating

Always good and quick service. I was in and out of the service way faster than I expected to be. Everyone was polite and friendly. More

by GINAKDAMICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Apr 01, 2021

Family Hyundai responded

We appreciate your business, Gina, and our team looks forward to serving you again soon!

March 30, 2021

Dealership Rating
Employee Rating

I would not recommend this location at all. Especially for service your better off going to a auto shop or junk yard. The service employees sucks Micheal Krat and the manager TJ Schmidt. I had a issue the More

by TIARA56H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt

March 27, 2021

Dealership Rating
Employee Rating

I went in for an oil change and recall repair, and was in and out in less than 2 hours. They even washed my car! Everyone was friendly and helpful! More

by Trfrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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