Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 72

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
750 Reviews
4.4

750 Reviews

Write a Review

750 Reviews of Michael Kratschmer

August 08, 2020

Dealership Rating
Employee Rating

Hi I bought the used car and it's awesome car and the sales man Ryan is the best salesperson and he is honest and he is the man of his word . More

by KP1672002
Recommend Dealer
Yes

Other Employees Tagged: Bob Ross , Leon Goldman, Kelly Kuckelman, Ryan Prindle

Aug 09, 2020

Family Hyundai responded

Thank you for your business and for this review. We're happy to hear Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2020

Dealership Rating
Employee Rating

GREAT SERVICE FAST, COMPETENT SERVICE. EASY-IN, EASY OUT. CAR WASH, CASHIER, OUTDOOR WAITING AREA ARE ALL BIG PLUSES. I WOULD NOT GO ANYWHERE ELSE FOR HYUNDAI SERVI More

by jhallaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Aug 07, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 31, 2020

Dealership Rating
Employee Rating

Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More

by LBFM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors , Tom Salin

Aug 01, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 28, 2020

Dealership Rating
Employee Rating

Great service Been going there for years, have always treated us right. Wouldn't have anyone else work on our Hyundai Santa Fe, they are the best. More

by ADEHN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2020

Dealership Rating
Employee Rating

Friendly atmosphere and good customer service. Thus is my first time dealing with this organization and so far my experience has been great. I have nothing negative to say at this present time. More

by alvalon.whitaker
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger, Bob Ross , Kelly Kuckelman, Joe Panici

Jul 24, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2020

Dealership Rating

GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jul 21, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2020

Dealership Rating
Employee Rating

Great customer experience at Family. Just needed an oil change and they got me right in. Quick and convenient with no hassle. I will continue to do business at Family. More

by Practical car guy
Recommend Dealer
Yes
Jul 16, 2020

Family Hyundai responded

Thank you, we appreciate your kind review!

July 14, 2020

Dealership Rating
Employee Rating

Service Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them More

by trgoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 13, 2020

Dealership Rating
Employee Rating

Friendly, courteous and professional Family Hyundai does a great job of servicing my needs. They send out service and appointment reminders. Once arriving at the service location, the ser More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Jul 14, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 12, 2020

Dealership Rating
Employee Rating

Thanks! We had an emergency , Mike was great help. Have Thanks! We had an emergency , Mike was great help. Have not been here in a while because out of town , Treated well, problem solved. Recommend no More

by DKMEM2000
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Jul 13, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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