923 Reviews of Michael Kratschmer
April 07, 2022
This is my 2nd vehicle of purchase at this Dealership. Very professional Personnel. Always satisfied. Very professional Personnel. Always satisfied. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
April 06, 2022
Customer service was Great even without having a schedule appointment with you guys....Thanks Family Hyundai appointment with you guys....Thanks Family Hyundai More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Tom Salin
April 02, 2022
Always have been taken care of at Family Hyundai, nice service people getting the job done. service people getting the job done. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
April 01, 2022
This dealership has excellent customer service. From the service center to the cashier displays a great experience. From the service center to the cashier displays a great experience. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
April 01, 2022
This is a great dealership! I have bought my car and have sent many friends here to buy vehicles! My sales rep Carlos always is great to do business with! I have bought my car and have sent many friends here to buy vehicles! My sales rep Carlos always is great to do business with! More
Other Employees Tagged: Graham Watson, Carlos Alcantar , Eric Kratschmer, Joe Panici
April 01, 2022
I've been dealing with my android auto not connecting to my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I scheduled my 4th visit to get this checked out. When I arrived the. Family Hyundai asked how did you schedule this appointment? I said through the blue link application. He said well the app doesn't know how busy we are. We won't be able to see your car, you have to call us for an appointment. I said well why would the app have access to your scheduling? He said I don't know but that's. Hyundai/blue link thing they don't know how busy we are in the delaer.. so I asked well can you guys check out the malfunction? He went to go ask his manager that said okay we'll get it to just wait here . I can't wait all day at a dealer... How is this my fault? Terrible terrible service...I decided to schedule an actual appoint for a month. This family Hyundai service is terrible!!! I should probably switch to get another car. It's great how they took my money for the car and warranty but won't fix it!!! Terrible terrible service don't come here for service . Because it's always the clients fault not their own. Poor them . I will be switching vehicles soon not to deal with this... Just sad sad service. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
March 31, 2022
Quick and knowledgeable in the service center. Tj is the best of all time or the GOAT Tj is the best of all time or the GOAT More
Other Employees Tagged: TJ Schmitt

