Michael Goodman
Michael Goodman at Herb Gordon Subaru
Refer Me

Michael Goodman

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

Contact Me
5.0
392 Reviews
5.0

392 Reviews

Write a Review

392 Reviews of Michael Goodman

March 28, 2024

Dealership Rating
Employee Rating

I have been working with Michael Goodman as my Advisor for many years. I actually look forward to having my car serviced for the first time after driving nearly 30 years. More

by mom of 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Carey

Mar 31, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2024

Dealership Rating
Employee Rating

5 Stars across the board. We've been buying new cars for over 40 years, and this was without a doubt the best experience ever. We worked with Al Goldman, and he was outstandi More

by dongroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Dorfman, Alan Goldberg, Phillippe Odongo , I didn't catch all the names or remember all the faces but everyone was great.

Mar 28, 2024

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2024

Dealership Rating
Employee Rating

We always have a good experience with Herb Gordon, especially with our service pro, Michael. He’s the best! More

by CherylP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2024

Dealership Rating
Employee Rating

Michael provided exceptional service during my first car maintenance appointment. His effectiveness and attentiveness ensured that the service was not only fast but also thorough. He addressed all my concer More

by Andrea Lazarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Herb Gordon Subaru responded

Hi Andrea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 19, 2024

Dealership Rating
Employee Rating

Herb Gordon Subaru in Fairland has been constantly giving their best customer service. Michael Goodman has been my service rep and always provides way beyond. He explained vehicle inspection results and gave More

by gdkelsey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 13, 2024

Dealership Rating
Employee Rating

I had a headlight out and my 88 year old mother in the car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and More

by Eileenism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2024

Dealership Rating
Employee Rating

Every one at Herb Gordon Subaru service center works hard to go the extra mile for their customers. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers, Michael Carey

Feb 04, 2024

Herb Gordon Subaru responded

Hi Sherry, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

January 26, 2024

Dealership Rating
Employee Rating

I highly recommend Michael Goodman as a service advisor! He is kind, caring and goes out of his way to help you take care of your subaru. He and Michael Roy took care of an issue for me that the Subaru War More

by beckybell2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Roy

Jan 28, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

January 22, 2024

Dealership Rating
Employee Rating

I was having an issue with my battery. I was stressed about it since I just bought this car. However, Michael was wonderful and so helpful and got the issue solved quickly. He was friendly More

by katherinebennett11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Carey

Jan 23, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2024

Dealership Rating
Employee Rating

Got service on my 2015 Legacy, and my service advisor Mr. Vitaliy Khlebnikov and his team always gets the vehicle working properly. More

by jahair L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Jan 06, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

1
...

Dealership Inventory (257 Vehicles)

used 2019 Nissan Rogue Sport car, priced at $15,975
2019 Nissan Rogue Sport
used
Gun Metallic exterior
CVT
All-wheel Drive
used 2017 Kia Sportage car, priced at $11,249
2017 Kia Sportage
used
Pacific Blue exterior
Automatic
Front-wheel Drive
used 2024 Subaru Outback car, priced at $41,720
2024 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $34,561
2024 Subaru Crosstrek
new
Geyser Blue exterior
CVT
All-wheel Drive
new 2024 Subaru Impreza car, priced at $25,473
2024 Subaru Impreza
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $29,554
2024 Subaru Crosstrek
new
Ice Silver Metallic exterior
CVT
All-wheel Drive