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Rodney Rogers
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173 Reviews
173 Reviews
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173 Reviews of Rodney Rogers
May 18, 2024
One of the BEST Customer Service Teams I have ever worked with (both Sales & Auto Service)! They take great care of us! with (both Sales & Auto Service)! They take great care of us! More
by jackd10705
Other Employees Tagged: Marc LaSanta, Greg Edwards, Michael Goodman, Muhammed Zeidan, Luis Prada
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May 15, 2024
Rodney went above and beyond! Very knowledgeable and was able to help problem shoot a minor issue that saved me $ in the long run. Staff were amazingly courteous! Told all my Sub Very knowledgeable and was able to help problem shoot a minor issue that saved me $ in the long run. Staff were amazingly courteous! Told all my Subaru friends that this is the place to go for quality honest work. More
by Manderson
May 14, 2024
If you're thinking of buying new tires for your Subaru, do NOT go to Herb Gordon Subaru. I made an appointment online, received a confirmation email, and confirmed the appointment via text message the day do NOT go to Herb Gordon Subaru. I made an appointment online, received a confirmation email, and confirmed the appointment via text message the day prior to my appointment. I showed up for my appointment only to find out the General Altimax tires I ordered weren't in stock. After further research by the service desk, not only are the tires not in stock, they aren't even available as they are "close out" despite the website saying are available. I asked for a discount on another set of tires that were available, but the dealership wasn't willing to work with me at all. I won't be back for any service appointments in the future. Review edited to note that I received a call from the Service/Parts Director Greg Edwards shortly after posting of this review (on Google and on other sites), who apologized for the issue and said he would work with me to install Michelin Defender tires today. However, Herb Gordon Subaru had their chance to make it right this morning when I was at the dealership. There were at least two instances the Service Advisor went to talk to someone else (who I can only assume is a manager) to see what they could do, but they weren't able to provide any deals on the Michelin Defender 2s then. They should have worked with me from the beginning. I already wasted my time driving there and back once today. I wasn't doing it again. I already purchased new tires from Costco. More
by jqelmore88
February 25, 2024
Very friendly and faster than expected service. Vitaliy was super helpful and knowledgeable. I'll be coming back! Vitaliy was super helpful and knowledgeable. I'll be coming back! More
by Dan
Other Employees Tagged: Vitaliy Khlebnikov
February 06, 2024
Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More
by bjschap
Other Employees Tagged: Ken Hanscom, Greg Edwards, Vitaliy Khlebnikov, Harry Price
February 02, 2024
Every one at Herb Gordon Subaru service center works hard to go the extra mile for their customers. to go the extra mile for their customers. More
by Sherry
Other Employees Tagged: Michael Goodman, Michael Carey
December 21, 2023
They were instrumental in helping me get my dream car and I really can’t thank them enough!! I really can’t thank them enough!! More
by Wallace
Other Employees Tagged: Jim Walker, Muhammed Zeidan
December 19, 2023
Herb Gordon Subaru is the best in terms of customer service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. More
by Jtwar
Other Employees Tagged: Ken Hanscom, Michael Goodman, Vitaliy Khlebnikov
November 13, 2023
Michael Carey and the whole service team were EXTRAORDINARY today as they always are when I need them. En route for a 15,000 mile checkup, I learned my adult daughter was getting ready to deliver EXTRAORDINARY today as they always are when I need them. En route for a 15,000 mile checkup, I learned my adult daughter was getting ready to deliver my first grandchild, and I needed to get home 3 hours away, get my wife and prepare to travel sooner than we’d expected. Michael pulled out all the stops and I was out in about an hour when it should have taken two. I’m extremely thankful. Thank you Michael and Herb Gordon Subaru!! On a scale of ten?? A 12!! More
by Marcjbloom57
Other Employees Tagged: Marc Dorfman, Michael Goodman, Michael Carey
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