Michael Cook

Don't listen too well The last scheduled service for my Volt was not done because all that was noted for the visit was a rattle in the door that I also wanted looking at. The last scheduled service for my Volt was not done because all that was noted for the visit was a rattle in the door that I also wanted looking at. After almost 2 hours, I was informed my car was ready, they couldn't find the almost constant rattle - again - and had spent most of the time checking for a recall issue of a chaffing cable that I was not informed about. To my amazement the scheduled maintenance was not even done!!! The last (1 hr) maintenance took 3 hours due to schedule bungling. During the last 2 years I had repeatedly been getting emails with the dealer trying to sell me a new truck. I hate trucks, and have told them on a few occasions, even replying to emails about this. Apparently I was in their database as having bought a truck??? When I bought the vehicle the finance lady was very aggressive trying to up sell insurance/warranties to me, almost to the point of lying. It really turned me off. More

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