"After purchased vehicle, they ignore you for good!"
When you are about the purchase, they are all good but after you buy; unfortunately, they ignore specially Andrew Helmy! He even does not let you sit in his office. This guy forget to close my friend's deal so his previous sold car was open and bank was withdrawing every two weeks. He realized they took 4 times. Because he cant speak well; they sent him home. For same reason I went there and Andrew realized he forget to fax the paper.. He does not apologize and we left but after two weeks another payment taken for old vehicle and we went again. He literally said "Go outside call your bank and ask why?" he did not even replied to our saluting. When I start to yell he showed outside and left his office. Anyway, we called the bank and we actually closed the old car issue. So, I dont even want to say that he changed the bank td to cibc; they took all weather matts to basic ones which rear right matt is different than left one. They took special wheel locks to regular ones and its box is still in the car. So I purchased brand new 1500 dodge ram but whatever it comes with it was not there. When I try to explain another sales person, they said your sales rep got fired so we cant do anything.
"Very Sweet Receptionist "
Great service from your service receptionist Santasia. I’ve been here my share of times and my most recent visits have been easygoing because of her. very kind and has a way of calming you haha, thank you Santasia
"Dymitro in sales is awesome but service dept sucks"
- Displeased customer
I'm taking my business elsewhere. Terrible experiences even though I bought the brand new car there. Never going to see me or my $$ again.
"Bought a new car"
Sales person was very polite and no pressure. Showed our options what to choose and let us check different cars and let us make a decision on cars that we were interested only. We actually looked for other dealership places and found that we have to go back to Chrysler. A smile in their face tells a lot to a prospective buyer.
Great people and they will accomodate you even they’re busy, you will feel safe anytime you need help from them. Perfect choose to buy a car from them.
"Great people, great service"
I have so good experience at this dealership from purchasing cars to service them at this location. Always people are professional, helpful and friendly.
worst service ever rude advisors oil change take like 3 hours example so unfriendly staff went to oil changers on shepard wow don’t even have to get out from car and half price what i pay at dealer horrible dealership is downsiu never ever i buy car there or go to service there again
"after 10 years and bought 6 vehicles there im very satisfy "
- john albanese
mr domenic bertucci who helped find and help me finance my vehicle for the past 10 years , with 6 vehilcles i bought there. mr bertucci takes his time , his knowledge of other makes made it easy for me what i truly need. He went out of his way when i get home he texted me if the vehicle is up to my standard and how it drove. thank you mr. bertucci. one other person who i dealt with , with other vehicles i bought there and one of the easy and knowledgeble person was john del tato , he helped me and went out of his way to make me feel satisfy with a problem and it was free of charge no requisation required. great staff there.
mr domenic bertucci the salesperson who
"Finest transaction to date."
I have bought dozens of cars over the years from many dealers and I would be remiss if I did not state that my experience with Downsview Chrysler Ltd. was superb. From the purchase, the updates to the delivery, this transaction was handled with complete care and great detail. It was an absolute pleasure to deal with this company. I will be referring them to all I know for future car purchases and service.
Thanks once again. It was a pleasure. I am looking forward to seeing you in the future.
"Thank you for the great service"
I would like to give a big round of applause to Downsview Chrysler and particularly to the dealer Gulnara Ovezova. I bought Toyota Corolla in 2014. I was amazed how smooth and easy the process of choosing the car and financing approval went on. I was after a major surgery at that time and Gulnara Ovezova made my purchase quick and easy. Earlier this week I facebooked my flat tire and the next morning I had a call from Gulnara who reminded me that I am eligible for warranty service in the dealership. What an amazing piece of news! I drove to Downsview Chrysler, had my new tire ordered and then changed. Thanks a lot!