Matt O'Shea
Subaru Assistant Service Manager
Ken Ganley Westside Imports
25580 Lorain Road
North Olmsted, OH 44070
35 Reviews
Write a Review35 Reviews of Matt O'Shea
May 15, 2024
I've always had a great experience at Ganley Westside Subaru. Friendly people and great service! Subaru. Friendly people and great service! More
Other Employees Tagged: Igor Zaiats, Scott Wnek, Robert Brown, Aunna Regas, Jazmin Parks
May 14, 2024
Nothing new but they gave a pretty low trade in first offer. But, the worst thing about this dealer is that they nickel and dime on everything, including charging a fee for using a credit card for any s offer. But, the worst thing about this dealer is that they nickel and dime on everything, including charging a fee for using a credit card for any service. I've tried to be a loyal customer but I'm pretty sick of the fees and will probably go somewhere else the next time. The people here are nice, rather it seems like dealer policy is the problem. More
Other Employees Tagged: Michael Imbrogno, Mike Olesen
June 29, 2023
The dealership is ok, I’m just not happy with various issues with my Impreza. issues with my Impreza. More
Other Employees Tagged: Igor Zaiats, August Zwierlein , Sherry Workman
September 23, 2022
Great staff I would recommend the dealership the service department sales department finance and everybody else that helps you out very friendly atmosphere they will take the time to answer all your questio department sales department finance and everybody else that helps you out very friendly atmosphere they will take the time to answer all your questions and concerns as best as they can Craig & Joni Snyder More
Other Employees Tagged: Sandi Kuzma, Bosko Gasic
July 09, 2022
My experience at the dealership was tremendous, with no pressure and expert opinions and advice to be found amongst all of the staff and management. I will most certainly purchase a third car from this dea pressure and expert opinions and advice to be found amongst all of the staff and management. I will most certainly purchase a third car from this dealer when the time comes. More
Other Employees Tagged: Igor Zaiats, Robert Brown, Dylan Cairelli, August Zwierlein , Jenna Graham, Igor Manasiev
April 02, 2022
This is my first Subaru I have owned. After this exceptional service, this will not be my last one. After this exceptional service, this will not be my last one. More
Other Employees Tagged: Aunna Regas
December 12, 2021
Matt O’Shea detailed reason for visit on work order, arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time to fix problems. Once car was ready for pickup a ride was arranged to return to dealership. I had opportunity to ask questions and everything was efficiently carried out. More
November 21, 2021
5 stars isn't enough, I will never go anywhere else! I would highly recommend working with Michael or Keith in sales. Both awesome and really know their stuff. Ben in finance was great as well and made it would highly recommend working with Michael or Keith in sales. Both awesome and really know their stuff. Ben in finance was great as well and made it a super easy process to buy my Forester. Michael then went above and beyond to help get a small scratch fixed I missed on my initial inspection. When I was working with the services department Matt was efficient and also had two other customers come in to thank him as well. Across all functions I really can't imagine a better team to work with, very nice and smart people. More
Other Employees Tagged: Ben Stroh, Mike Olesen, Asif Kassam , Keith Rivers