Matt O'Shea | Page 2
Subaru Assistant Service Manager
Ken Ganley Westside Imports
25580 Lorain Road
North Olmsted, OH 44070
36 Reviews
Write a Review36 Reviews of Matt O'Shea
November 21, 2021
5 stars isn't enough, I will never go anywhere else! I would highly recommend working with Michael or Keith in sales. Both awesome and really know their stuff. Ben in finance was great as well and made it would highly recommend working with Michael or Keith in sales. Both awesome and really know their stuff. Ben in finance was great as well and made it a super easy process to buy my Forester. Michael then went above and beyond to help get a small scratch fixed I missed on my initial inspection. When I was working with the services department Matt was efficient and also had two other customers come in to thank him as well. Across all functions I really can't imagine a better team to work with, very nice and smart people. More
Other Employees Tagged: Ben Stroh, Mike Olesen, Asif Kassam , Keith Rivers
August 20, 2021
I’ve always been satisfied with my service at Ganley. Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the fac Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the facts as well as the cost so I was able to make a well informed decision. More
July 11, 2021
I am always pleased with the service I receive and the professionalism when I deal with anyone at this dealership. The staff clearly works together to ensure their customers are always taken care of and professionalism when I deal with anyone at this dealership. The staff clearly works together to ensure their customers are always taken care of and satisfied. More
July 01, 2021
Service department is a rip off. Charged over $400 in labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer a labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer as I was checking out, the exact same thing that needed fixed on their car as they stated needed fixed on mine. Word. For. Word. I do believe they suckered that poor soul also. More
Other Employees Tagged: Billy Loesch
June 25, 2021
Outstanding. I have bought several cars from dealerships and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely person and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely personable and patient. The car would've sold itself, but it was Heather that made the experience so memorable and smooth. She is quite knowledgeable and definitely has enthusiasm for the product that she sells. She intently listened to what I was looking for and only focused on that. In the end she was more of a support than a salesperson because that is what I needed. She is eager to please without going overboard. But I decided to write this mostly due to the care that I have received after the sale. Let's face it; most dealerships can do the right things to get cars off their lot, but when the deal is done and the onsite manager, Trey continues with prompt and thorough attention to a problem that I had with the vehicle due to no fault of theirs, that speaks volumes of the integrity of this dealership. I write this with great gratitude to all those, including the service department, who made this experience the best. JF More
Other Employees Tagged: Mike Siebert , Trey Keyes, Heather LaBay, The guy who handled warranty was professional.
June 24, 2021
Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. definitely be bringing my car back for service. Christ Wheatley has been very helpful. More
Other Employees Tagged: Jason Romanak, Mark Rosko, Chris Wheatley, Aunna Regas, Joe Joyce, Kurt Cottom, Mike Siebert , Diego Dennison, Ray Korfhage