Matt O'Shea
Matt O'Shea at Ken Ganley Westside Imports
Refer Me

Matt O'Shea | Page 2

Subaru Assistant Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

Contact Me
not yet
rated
36 Reviews
not yet
rated

36 Reviews

Write a Review

36 Reviews of Matt O'Shea

November 21, 2021

Dealership Rating
Employee Rating

5 stars isn't enough, I will never go anywhere else! I would highly recommend working with Michael or Keith in sales. Both awesome and really know their stuff. Ben in finance was great as well and made it More

by TAYLORZORMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh, Mike Olesen, Asif Kassam , Keith Rivers

Nov 22, 2021

Ken Ganley Westside Imports responded

Taylor, Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new Forester! -Ganley Westside Subaru

October 09, 2021

Dealership Rating
Employee Rating

Everyone is friendly and helpful. The showroom, waiting areas are immaculate. I've had nothing but good experiences...so far. More

by adrirn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Rivers

Oct 11, 2021

Ken Ganley Westside Imports responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 01, 2021

Dealership Rating
Employee Rating

Great experience so far. They helped me with a blown fuse for my Outback. Plus, an oil change, tire rotation and car wash in less than an hour. Thanks. More

by kl
Recommend Dealer
Yes
Oct 01, 2021

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2021

Dealership Rating
Employee Rating

I’ve always been satisfied with my service at Ganley. Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the fac More

by Shayrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 20, 2021

Ken Ganley Westside Imports responded

Sharyn, Thank you for bringing your Subaru in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review of Matt. We look forward to seeing you for your next routine maintenance! -Ganley Westside Subaru

July 11, 2021

Dealership Rating
Employee Rating

I am always pleased with the service I receive and the professionalism when I deal with anyone at this dealership. The staff clearly works together to ensure their customers are always taken care of and More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Ken Ganley Westside Imports responded

Stacy, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

July 01, 2021

Dealership Rating
Employee Rating

Service department is a rip off. Charged over $400 in labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer a More

by lorraineswanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Billy Loesch

Nov 16, 2022

Ken Ganley Westside Imports responded

We are sorry you had a less than exceptional experience with our dealership. We strive to make ever customer visit a great experience.

July 01, 2021

Dealership Rating
Employee Rating

Matt O’Shea was very personable. Nice dude. Didn’t seem to bs at all. I don’t need to bring my car often, but I hope to work with him again next time. More

by HardeeQuinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review of Matt, and look forward to seeing you again during a future visit. -Ganley Westside Subaru

June 28, 2021

Dealership Rating
Employee Rating

My last visit was one of the best visits to Subaru. Matt O'shea was awesome. So much so that I would like to exclusively work with him:) More

by akenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Matt and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Subaru

June 25, 2021

Dealership Rating
Employee Rating

Outstanding. I have bought several cars from dealerships and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely person More

by Un peregrino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Siebert , Trey Keyes, Heather LaBay, The guy who handled warranty was professional.

Jun 25, 2021

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Outback. We appreciate the opportunity to earn your business, and are pleased that your experience with Heather was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

June 24, 2021

Dealership Rating
Employee Rating

Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. More

by mpayerchin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Chris and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

Dealership Inventory (1018 Vehicles)

new 2025 Subaru Forester car, priced at $30,614
2025 Subaru Forester
new
Horizon Blue Pearl exterior
CVT
All-wheel Drive
new 2025 Hyundai Tucson car
2025 Hyundai Tucson
new
Black Pearl exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Golf GTI car, priced at $39,433
2024 Volkswagen Golf GTI
new
Mythos Black Metallic exterior
Manual
Front-wheel Drive
new 2025 Volkswagen Jetta car, priced at $26,964
2025 Volkswagen Jetta
new
Pyrite Silver Metallic exterior
Unknown
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $37,526
2024 Volkswagen Tiguan
new
Kings Red exterior
Automatic
All-wheel Drive
new 2025 Hyundai Tucson car, priced at $36,075
2025 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive