Marvin Orellana
Marvin Orellana at SIERRA CHEVROLET OF MONROVIA
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Marvin Orellana | Page 5

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Marvin Orellana

December 01, 2023

Dealership Rating
Employee Rating

I drive from Bellflower to where i know that I’m welcome great service From the time you arrive will keep going back More

by TARASKANNATION
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the love! We're thrilled you always enjoy working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

November 30, 2023

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Everything was taken care of efficiently and just as described for my recent service. Great experience! More

by DRGOREN
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Recommend Dealer
Yes
Dec 05, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your positive review! We sincerely appreciate your assessment of our service team, and we hope that you'll think of us the next time you have any automotive or Chevrolet needs. Safe travels this holiday season!

November 29, 2023

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Marvin gave great customer service. I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friend More

by RandyB
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Recommend Dealer
Yes
Nov 30, 2023

SIERRA CHEVROLET OF MONROVIA responded

Randy, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Marvin handled your visit with great care and communication. We wish you pleasant travels until your next appointment!

November 20, 2023

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Marvin kept me up to date on the service and offer a loaner due to the extended service time. More

by Freddie Anderson
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Recommend Dealer
Yes
Nov 20, 2023

SIERRA CHEVROLET OF MONROVIA responded

Freddie, thanks for stopping by to share your 5-star review of Marvin! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 16, 2023

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Marvin explained the 15,000 miles service and charges very clearly. He also quickly arranged my ride home within a minute! Later, Marvin called to inform me that my car was ready and arranged for my rid More

by PCHAN388
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado

Nov 16, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

November 10, 2023

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Always a great experience with this dealership. The only place I will take my Chevy. Thank you!! More

by GHATZENBELLER
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Recommend Dealer
Yes
Nov 10, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the love! We're thrilled you always enjoy working with our team at Sierra Chevrolet for your automotive needs. We hope to be of service to you for many more years to come!

October 30, 2023

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This dealer has worked on their timeline and have made it a better experience when getting your car worked on... thank you. More

by dimplebaby2005
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Recommend Dealer
Yes
Oct 31, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking a moment to recognize the improvements we've made so far! We are proud of our accomplishments, and we're looking forward to making your next appointment just as superb. See you then!

October 26, 2023

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They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! More

by DFARGUSON1
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Recommend Dealer
Yes
Oct 26, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the efficient work delivered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

October 26, 2023

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It was a pleasure working with Marvin! He kept me updated on the progress of my truck and was attentive of my needs. Thank you Marvin! More

by Paolo
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Recommend Dealer
Yes
Oct 26, 2023

SIERRA CHEVROLET OF MONROVIA responded

We're so happy to hear that, Paolo! Thank you for letting us know how pleased you were with Marvin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 26, 2023

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Employee Rating

We use Sierra Chevrolet of Monrovia occasionally for our fleet and I've got to say they are one of the best. The welcoming to the service area is always welcoming. This time we worked with a different servi More

by DHILVANO
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Oct 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

That's awesome! Thank you for sharing your thoughts with us about Marvin. He does a superb job of communicating and providing our guests with the best possible service experience. We look forward to ensuring the same circumstances at your next visit!

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