Martin Gero

My new Jeep Wrangler was ordered on Oct-25-2023 and was delivered on March 21, 2024. Very exciting experience. I was supported by both Felipe Santiago and Kevin Costello who made the purchasing experienc delivered on March 21, 2024. Very exciting experience. I was supported by both Felipe Santiago and Kevin Costello who made the purchasing experience a wonderful transparent event that I will always cherris. Mr. Felipe Santiago is a very caring and knowledgeable employee who kept me informed from build to delivery and Kevin Costello finalized the delivery and showed my wife and me the Jeep that we were so excited to to drive home. We are planning to travel all over the country with our new acquisition. The Jerry Ulm Chrysler Dodge Jeep Ram sales staff were absolutely outstanding. More

by gisonlee Verified Customer Verified Customer

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Great transaction and very happy with our purchase. Jordan was straight forward with us and took great care of me and my family. Jordan was straight forward with us and took great care of me and my family. More

by Rob Traynham Verified Customer Verified Customer

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They have a lot of people involved to do a sale. We were able to complete most of the pre sale process before committing to traveling 450 miles for the paperwork process. The paperwork process took We were able to complete most of the pre sale process before committing to traveling 450 miles for the paperwork process. The paperwork process took over 2 hours to complete, hard to imagine the time required to do the whole process in person. They did agree to take care of an incident that occurred during the detail/wash process. All in all, was a good transaction considering it was a long distance transaction. More

by dcarlton1282 Verified Customer Verified Customer

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Highly recommend to friends or family. I purchased a 2023 Jeep Compass Latitude in which had some issues/a rough initial experience with everything. The first 5 days of ownership, it was i I purchased a 2023 Jeep Compass Latitude in which had some issues/a rough initial experience with everything. The first 5 days of ownership, it was in the shop! I came back this evening where The sales manager Martin, customer service rep Noel, my service advisor Deven and my salesman Jordan made things right by swapping vehicles. The original vehicle was experiencing major vibrations and shakes at multiple speeds and was not operating like a vehicle with 20miles on it should. I was swapped into the exact same vehicle, model, trim and options which operates amazing to say the least. The service department went above and beyond by trying to diagnose the issues with the first vehicle in which they put me up in a loaner vehicle each time i came back. I am extremely satisfied now and i cannot wait to come back for my first oil change! To everyone that helped me with this issue, THANK YOU for your patience and understanding and your out of this world customer service!! I am so so happy and cannot wait to rack some miles onto this vehicle! Thanks again. More

by Abine17 Verified Customer Verified Customer

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best sales person at the dealership , he customize the charger the way i wanted and got it exactly how i wanted , highly recommend jimmy to anyone that’s trying to get a car charger the way i wanted and got it exactly how i wanted , highly recommend jimmy to anyone that’s trying to get a car More

by Jlandin74 Verified Customer Verified Customer

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Called on a vehicle I was interested in, he gave me a trade in value and an hour later said they wouldn't honor the original value. The trade in is a new 2023 ram 2500 limited. I would NOT recommend this trade in value and an hour later said they wouldn't honor the original value. The trade in is a new 2023 ram 2500 limited. I would NOT recommend this employee or dealer to ANYONE! Which is sad because I have purchased well over 40 vehicles in the last four years. With documented proof! More

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Amazing team that worked with me to get my car at the prices I wanted. prices I wanted. More

by JEFF_ZEUNIK Verified Customer Verified Customer

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best dealership in town wont go anywhere else best service best sales dept they rock service best sales dept they rock More

by dlm26127 Verified Customer Verified Customer

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An overall great staff, from Internet staff to door greeting right on thru sales team. Not wanting to mess up names in this text but they did a great job! Including financing and licensing was conduc greeting right on thru sales team. Not wanting to mess up names in this text but they did a great job! Including financing and licensing was conducted smoothly! Hats off to You All! More

by ROBERTLOPEZRLOPEZ Verified Customer Verified Customer

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Decent dealership. Sales staff and management was great. Fantastic follow up by managers after purchase. Cleanliness of the brand new vehicle on the inside dash could h Sales staff and management was great. Fantastic follow up by managers after purchase. Cleanliness of the brand new vehicle on the inside dash could have been a little better. More

by matthew.banks2 Verified Customer Verified Customer

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