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Mariela Hernandez
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Mariela Hernandez | Page 22
Service Solutions Advisor
Bill Dickason Chevrolet Buick
1110 E Broadway Ave
Gladewater, TX 75647
237 Reviews
Languages Spoken
English
Spanish
237 Reviews
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237 Reviews of Mariela Hernandez
October 03, 2018
Great job! Mariela was very friendly and got us checked in quickly. Our technician Tyler fixed the issues we were having with connectivity to the handsfree featu Mariela was very friendly and got us checked in quickly. Our technician Tyler fixed the issues we were having with connectivity to the handsfree feature. He also completed a 27 point inspection on our vehicle. Thank both for your help! More
by Khew873
Other Employees Tagged: Tyler Hewitt
Helpful 
September 26, 2018
Rating of McKraig The people were friendly. On the spot to take care of me the minute I can into the department. The service was completed quickly. They made sure I was The people were friendly. On the spot to take care of me the minute I can into the department. The service was completed quickly. They made sure I was taken care of in the waiting room. More
by Lawrence
September 26, 2018
Honest face to face exceptional customer service! Once you step onto the property your need(s) become the number one priority of Mckaig Chevrolet. All the employees have your best interest at hand, ev Once you step onto the property your need(s) become the number one priority of Mckaig Chevrolet. All the employees have your best interest at hand, even if they are not the one waiting on you. Their prices are very reasonable and every employee that I encountered had impeccable manners and work ethic. Their turn around time was great for getting parts ordered and installed. They did a great job. If we need a new vehicle in the future, this is the place we will be doing business with. More
by velva.mccann
Other Employees Tagged: Kent Abernathy
September 25, 2018
Awesome Group/Crew Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant More
by Preuninger 37
September 22, 2018
Grecku and talk to u Care people and nice give there time to speak to a person and get move on to get me out and ready to go and tell have good day. Care people and nice give there time to speak to a person and get move on to get me out and ready to go and tell have good day. More
by Lysonya1
Other Employees Tagged: Adrian Cortes
September 14, 2018
Service Review I just took my 17' Chevrolet 1500 HC in for a shudder while driving. Tyler in service listened to my description and asked great questions. We went fo I just took my 17' Chevrolet 1500 HC in for a shudder while driving. Tyler in service listened to my description and asked great questions. We went for a test drive so he could better diagnose the issue. I have now picked it up, and the shudder is gone. Mariela got me into a loaner unit and took care of all the paper work while they worked on my pu. When I came to pick it up, It was fully explained what they completed to resolve the issue and all my questions were answered. This was covered under warranty, but I felt well taken care of. Thank you for the great service! More
by Rockdog
Other Employees Tagged: Tyler Hewlitt
September 07, 2018
Catalytic Converter problem Mariela was very helpful. I explained to her that I had a service engine light come on during labor day weekend, so I checked it to see it was a catal Mariela was very helpful. I explained to her that I had a service engine light come on during labor day weekend, so I checked it to see it was a catalytic converter problem, and she assured me that they would explain the problem fully and check to see if it was a covered warranty problem, so glad she got back with me shortly after and notified me it was in fact covered and made sure she had a part there before we left it, once she knew for sure she had the part, she contacted me to bring it in and got it back to me by lunch just in time. I appreciate her honesty and working with me to make this as painless as possible, thank you for being there for us, definitely a much better service than before, if you need your car fixed, Mariela Hernandez is the one to talk to More
by Dtpman
September 04, 2018
Service I received the quick, professional, and courteous service I've come to expect from the staff at McKaig Chevrolet in the 15+ years that I've dealt with I received the quick, professional, and courteous service I've come to expect from the staff at McKaig Chevrolet in the 15+ years that I've dealt with them. More
by 2017Tahoe
August 25, 2018
Happy customer I was extremely happy with the friendly and fast service that was provided at Mckaig. I would highly recommend this service department to anyone. The I was extremely happy with the friendly and fast service that was provided at Mckaig. I would highly recommend this service department to anyone. The job is done quickly and correctly the first time. More
by 64elcamino
August 09, 2018
Great and friendly service Very helpful willing to go the extra mile to help me very honest. Both were very knowledgeable and courtesy. I will recommend the service people becau Very helpful willing to go the extra mile to help me very honest. Both were very knowledgeable and courtesy. I will recommend the service people because they seem to care about your situation. More
by Jackknife123
Other Employees Tagged: Kent Abernathy, Jason smith, Henry (technical support
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