Mariela Hernandez
Mariela Hernandez at Bill Dickason Chevrolet Buick
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Mariela Hernandez

Service Solutions Advisor

Bill Dickason Chevrolet Buick

1110 E Broadway Ave
Gladewater, TX 75647

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4.8
230 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

230 Reviews

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230 Reviews of Mariela Hernandez

April 30, 2024

Dealership Rating
Employee Rating

They were very curteous and helpful. Had a recall on our vehicle and it was taken care of promptly. More

by Sheila Small
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Faye Hinds, Chris Williams

April 27, 2024

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Everything was done in a timely manner and the staff was courteous. I will come back. More

by fredj8350
Service Price Transparency
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Recommend Dealer
Yes

April 23, 2024

Dealership Rating
Employee Rating

I am technologically challenged, and Mariella was a wonder! She was able to help me with my coupon, and the service guy was very helpful too. More

by NDENENDSOLUTIONS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 19, 2024

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Good service and everything is very fast, very professional . Mariela is very kind , good customer service More

by ARREOLAASOL92
Service Price Transparency
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Recommend Dealer
Yes

April 18, 2024

Dealership Rating
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She's always amazing and nice and helpful invert way she can be. Such a delight More

by EMCARDONA1988
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Ferrell

April 10, 2024

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Employee Rating

Very deceptive to turn profits. This is the closest Chevy dealership to my house but I now prefer to drive farther for better service with integrity. More

by ANDRE_8989
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Buzzy gets a half star for his scamming ways.

April 10, 2024

Dealership Rating
Employee Rating

Mariela was very patient and listened to my concerns. It took quite awhile, but they finally figured it out. That bug leg in the air flow made my car so finicky. So far so good. Thanks for your help. More

by DJMJMANNING
Service Price Transparency
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Recommend Dealer
Yes

April 09, 2024

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The oil change I needed was done promptly. However the car now hesitates noticeable when cold. It is less noticeable when warm. The problem began after they looked for a coolant leak was smell More

by marvo451
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Faye Hinds

April 07, 2024

Dealership Rating
Employee Rating

Courteous and respectful and kind and caring and knowledgeable will visit many more times and recommend this dealership to anyone More

by ROWENAROBINSON93
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Faye Hinds, Chris Williams , Adrian

April 05, 2024

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Employee Rating

The service advisor Buzzy was as helpful as anyone could be. When I lost my car key he helped me get the new one, and programed. Thanks More

by DYNODAN1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Buzzy

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