2,000 Reviews
Write a Review2000 Reviews of Maria Lizardi
June 22, 2019
Good experience with work done in a timely manner Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and also recommend someone else. Thanks for the great service! More
Other Employees Tagged: Jonathan Parker
June 20, 2019
Prompt and courteous Everyone was courteous. Wait time was over an hour. I suggest small jobs like fixing a tire air leak should be handled by ancillary staff so that the Everyone was courteous. Wait time was over an hour. I suggest small jobs like fixing a tire air leak should be handled by ancillary staff so that the heavy weight can focus on the difficult and complicated ones. But I waited. That was ok since I had no other appointment to go to. You More
Other Employees Tagged: Jorge
June 17, 2019
Pleasant experience. I traded in my 2010 X 3 for a 2015 X3. Worked with Jonatan and he was a pleasure to deal with. No pressure and I got a great car! I traded in my 2010 X 3 for a 2015 X3. Worked with Jonatan and he was a pleasure to deal with. No pressure and I got a great car! More
Other Employees Tagged: Jonatan Escobar , Jonathan Parker, Juan-a”genius “
June 14, 2019
Poor Service Want to wait an hour to have the service dept even touch your car? Had insurance on car tire. Had to hassle over my tire being “discontinued” and nee Want to wait an hour to have the service dept even touch your car? Had insurance on car tire. Had to hassle over my tire being “discontinued” and needed to pay price difference in 8 months to replace under contract tire Maria needed to take her lunch so they passes me around and after 2 hrs and speaking to the manager they still got the bill wrong and had to redo. NEVER use their service department unless you want to be lied to. More
Other Employees Tagged: Derek Thomas , Austin Martin
June 14, 2019
Easy warranty fix & Tire replacement Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to repair. They price matched the lowest tire price we could find. All done with a loaner so we could run our errands. More
June 13, 2019
Great customer service experience! I was kept up to date on the whole process of my cars service. Maria took her time to make sure I was please with everything that was done and made su I was kept up to date on the whole process of my cars service. Maria took her time to make sure I was please with everything that was done and made sure that there wasn’t any issues I wasn’t aware of. The sales and service teams are always warm, friendly and very accommodating. Making sure my time there was comfortable and stress free. More
June 12, 2019
2016 X-3 they changed oil but forgot to reset dashboard monitor...presented BMW coupon for $25 off microfilter but they never heard if the promo. from BMW but they changed oil but forgot to reset dashboard monitor...presented BMW coupon for $25 off microfilter but they never heard if the promo. from BMW but honored it anyway More
June 08, 2019
Excelente It was an excellent attention the young lady who attended me was very kind and a very pleasant place the car wash service is one more point It was an excellent attention the young lady who attended me was very kind and a very pleasant place the car wash service is one more point More
June 08, 2019
Annual service My service experience was great. From the greeter to Maria, my service manager, everything was easy and professional. The lobby waiting area is very My service experience was great. From the greeter to Maria, my service manager, everything was easy and professional. The lobby waiting area is very nice as well. My service was done quickly. More
June 06, 2019
Service needed Great service knowledgeable techs.Service writers courteous and friendly. The only place for BMW Service. I have just picked up my third BMW a 2020 Great service knowledgeable techs.Service writers courteous and friendly. The only place for BMW Service. I have just picked up my third BMW a 2020 745E hybrid. More
Other Employees Tagged: Jesus Castillo, Jack Hojnacki

