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Maria Lizardi
2,000 Reviews
2,000 Reviews
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2000 Reviews of Maria Lizardi
July 03, 2019
Good service Very friendly person who helped me. She was professional, came with good suggestions and advice plus made sure I got the car wash. The car was don Very friendly person who helped me. She was professional, came with good suggestions and advice plus made sure I got the car wash. The car was done exactly as she told me. More
by TORSTEN
Verified CustomerOther Employees Tagged: I think it was Maria, but I am not sure. I am only remembering from looking at the photo above
July 03, 2019
Oil Change 10 AM appt on a Monday. Waited 15 nin to get inside the car lane area. Waited another 15 min to see the service advosor. Waited 3-7 min for the Uber w 10 AM appt on a Monday. Waited 15 nin to get inside the car lane area. Waited another 15 min to see the service advosor. Waited 3-7 min for the Uber when the advisor released me. That was almost an hour total. Returned by Uber after 3 pm. Sat with service advisor another 15 min to have some service needs discussed. Price quoted was charged despite the bill coming in over 25% higher. I was more than a little surprised that they refused to repair my peeling glove box door, which is a very common problem with X3's. This is an obvious factory defect, and everyone who rides in my car seems taken aback by the notion that this could happen to a 2014 BMW in such a short time. I didn't expect BMW to try to get me to pay almost $600 for something they KNOW is their fault. The longest oil change I ever experienced, but the advice for service was helpful, so I can appreciate the inspection they performed. Recommended service is expensive as quoted. I appreciate they ran the vehicle thru the automated wash on delivery. I was out the door at 3:30 pm. Overall I rate this experience as 5 star service, I can see that someone with less automotive experience than myself would be very impressed. I trust they did a good job with thw oil change and resetting the electronics that monitor the vehicle. More
by LOGICALPOSITION
Other Employees Tagged: Jessica Caycedo, Chong Lee, Johnny, the director of the service lane at check-in.
July 01, 2019
BMW of Sarasota will always be my service center I am a very demanding client who requires a solid repair in a short time frame and BMW of Sarasota always delivers. Maria and Fernando are keepers. I am a very demanding client who requires a solid repair in a short time frame and BMW of Sarasota always delivers. Maria and Fernando are keepers. More
by VICTOR30
Other Employees Tagged: Fernando Santori
June 29, 2019
Maria is awesome as usual I have purchased several vehicles from bmw sarasota. My service advisor does an outstanding job If you ever need an advisor who cares about the cli I have purchased several vehicles from bmw sarasota. My service advisor does an outstanding job If you ever need an advisor who cares about the client. Contact Maria Lizardi More
by AFKORNEY
Other Employees Tagged: Emilio Torres, Tammy Saylor, Naycolle Wright, Derek Thomas , Jesus Castillo
June 28, 2019
MY EXTENDED FAMILY SINCE 2005 ALL ABOUT , "THE HOUSE THAT SERVICE BUILT " XXXXXXXXXXXXXXXOOOOOOOOOOOOOOOOOO ALWAYS A PLEASURE TO SHOP HERE NEW SALES REP , JONATHAN IS A PERFECT ALL ABOUT , "THE HOUSE THAT SERVICE BUILT " XXXXXXXXXXXXXXXOOOOOOOOOOOOOOOOOO ALWAYS A PLEASURE TO SHOP HERE NEW SALES REP , JONATHAN IS A PERFECT FIT-- CHRIS MADE IT A PLEASURE THANKS ! More
by JCM941
Other Employees Tagged: Emilio Torres, Tammy Saylor , Robert Real, Chris Siriphokha, JOHN PEKAR EXCELLANT
June 28, 2019
Maria did a great job! Great job by Maria helping follow up on an issue with my 535 AC fan! Extra effort on her part! She has previously helped me with other issues and w Great job by Maria helping follow up on an issue with my 535 AC fan! Extra effort on her part! She has previously helped me with other issues and with my extended warranty. TD More
by TADDILLON
June 27, 2019
Check engine light . . . My check engine light went on. I was able to make an appointment for the next morning. I was told it would take an hour and a half to two hours to g My check engine light went on. I was able to make an appointment for the next morning. I was told it would take an hour and a half to two hours to get diagnostic results. Not sure why it takes this long but got the results in an hour and a half. A temperature sensor was not functioning and was replaced in another hour and a half. The service staff were very friendly and kept me updated. No surprises, they did exactly what they promised. Would give 5 stars but just can't understand why it takes an hour and a half to get diagnostic results. More
by JARVISJJM
June 26, 2019
Got the job They did a very good job and kept me updated me often to let me know what was going on. They was really nice. They really keep there word when telling They did a very good job and kept me updated me often to let me know what was going on. They was really nice. They really keep there word when telling how long it will be. More
by HKEDDRICK
June 25, 2019
Maria was terrific. The only problem we had was that it took an hour and a half to get a loaner car, even though I told them we needed one when I made the appointment. The only problem we had was that it took an hour and a half to get a loaner car, even though I told them we needed one when I made the appointment. More
by MC47ILROY
June 23, 2019
Great customer service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service! More
by ARPIA40296
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