Maria Lizardi
Maria Lizardi at BMW of Sarasota

Maria Lizardi | Page 173

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,000 Reviews
5.0

2,000 Reviews

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2000 Reviews of Maria Lizardi

July 19, 2019

Dealership Rating
Employee Rating

Great service I had pleasure if working with maria service advisor along with genuis juan .both were extremely knowledgeable and ver helpful concerning my new car . More

by JANBACHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones, Juan genuis advisor

Jul 19, 2019

BMW of Sarasota responded

Jan, thank you very much for your excellent review! We're very happy that you were completely satisfied with your service visit.

July 15, 2019

Dealership Rating
Employee Rating

Left turn signal bulb replacement Maria Lazardi is a rock star!! Had morning apps and needed to get car in an out in less that 90 minutes and she made it happen! She confirmed with S More

by M.MCDEVITT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Jul 16, 2019

BMW of Sarasota responded

Thanks for letting us know that Maria made your visit a great one!

July 14, 2019

Dealership Rating
Employee Rating

Interior Repairs. I was in and out in an hour on an estimated 1 1/2 -2 hour repair. I couldn't be more pleased with the way the interior looks showroom new. Gregg coo More

by LOGICALPOSITION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Jul 16, 2019

BMW of Sarasota responded

Thanks for taking a moment to tell us how much you enjoyed your visit with us!

July 12, 2019

Dealership Rating
Employee Rating

Run Flats My service was great once I got in touch with Maria. Although it took quite some time to actually get to speak to someone who knew what they were doin More

by TENAHABAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2019

BMW of Sarasota responded

Thanks for letting us know that Maria took great care of you from beginning to end!

Jul 17, 2019

TENAHABAYNE responded

You are welcome. It is always important to me to recognize great customer service let alone Superior! Speaking of superior, I failed to mention in my earlier review that my normal advisor Fernando was also amazing in this situation & as always. He sent me a text message because he saw I called and he was out of country at the time! Even though he was on vacation, Fernando was still ready to assist me. He gave me a direct contact name and number to call so that I could be taken care of properly. Now that what I call Superior Customer Service!

July 12, 2019

Dealership Rating
Employee Rating

Maria is awesome Great experience with the entire service department. I have had my BMW for 3 years and the professionalism of the BMW of Sarasota Store is excellent More

by jcmayo68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2019

BMW of Sarasota responded

Thanks for your awesome review!

July 11, 2019

Dealership Rating
Employee Rating

Maria is such a pleasure & positive person. I’m very uncomfortable trying to buy a car when there is no privacy. I would never work for a company that didn’t respect me enough to let me have my More

by ddelaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Naycolle Wright

Jul 11, 2019

BMW of Sarasota responded

David, we apologize that we've disappointed you during your visit but appreciate your detailed feedback. We're happy to hear that Maria and Naycolle always take great care of you during your service visits and we look forward to seeing you again. Please feel free to send us an email with any other thoughts you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 10, 2019

Dealership Rating

Great service Thank you for taking care of my car. Your attention to detail is awesome! Maria was very efficient and got me a ride to my home a mile away quickly. More

by SUZIEB65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

BMW of Sarasota responded

Thank you very much for your wonderful review, Suzie! We appreciate it!

July 10, 2019

Dealership Rating
Employee Rating

Scheduled maintenance with oil change. All aspects of this appointment were handled in a very professional manner. Each person I met and dealt with was friendly and courteous. Most importa More

by WPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

BMW of Sarasota responded

It's great to hear that you were completely satisfied with your service visit from beginning to end -- thank you!

July 06, 2019

Dealership Rating
Employee Rating

Routine maintenance Everyone was friendly and professional. Maria is the best. She took care of one small problem and got the work done quickly. Car returned clean. Could More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

July 04, 2019

Dealership Rating
Employee Rating

Good experience just took a little longer than expected Just went in for my 10000 mile service. Was a little disappointed to learn that tire rotation was not part of this. BMW makes a big deal out out of t More

by ERIC.MCCARTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2019

BMW of Sarasota responded

Eric, we're glad that overall, your experience with us was a great one and that we've earned your full five stars -- thank you!

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