Maria Lizardi
Maria Lizardi at BMW of Sarasota

Maria Lizardi | Page 167

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,001 Reviews
5.0

2,001 Reviews

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2001 Reviews of Maria Lizardi

January 25, 2020

Dealership Rating
Employee Rating

It is always great experience! The staffs are nice and kind. Very professionally! The representative lady Maria and gentleman Derek are the best! They’ve arranged loaner for me! More

by rjzhao2005
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Jan 29, 2020

BMW of Sarasota responded

Thank you so much for your amazing review!

January 25, 2020

Dealership Rating
Employee Rating

Excellent customer service! Appreciate the texting and ride service. Minimum wait time. Excellent facilities with food beverage and tv. We were Napleton family in Rockford,il but they offer nothing comp More

by KMESA4
Recommend Dealer
Yes

Other Employees Tagged: Richard - checked me in

Jan 29, 2020

BMW of Sarasota responded

It's great to hear that you enjoyed your visit with us. Thank you!

January 24, 2020

Dealership Rating
Employee Rating

Video by technician seals the deal Video of service by technician engenders great confidence and customer relations. I appreciated the compassion to do the right job for me the custome More

by willithek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Technician Miguel

Jan 29, 2020

BMW of Sarasota responded

Thanks for your amazing review! We're glad that you enjoyed your visit.

January 24, 2020

Dealership Rating
Employee Rating

Maria came back from months of leave and still managed to jump back into providing excellent service to customers. I’ve seen people not function after just a weekend off. More

by KDM.RRT17
Recommend Dealer
Yes
Jan 24, 2020

BMW of Sarasota responded

Thanks for letting us know that Maria made your visit a great one!

January 24, 2020

Dealership Rating
Employee Rating

Professional, organized and great communicators. Excellent customer service every time and at all levels. Highly recommended. Have a nice day! That's it...good bye. More

by CHEFPAUL
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Loraine Campbell

Jan 24, 2020

BMW of Sarasota responded

Chef Paul, we're so glad you enjoyed your visit -- thank you!

January 23, 2020

Dealership Rating
Employee Rating

Maria has a fantastic (KPU=100%) customer service approach, well done. " She was great, kept me informed all along and finished as promise,Handled the whol More

by mumm36atf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2020

BMW of Sarasota responded

Thanks so much for the great review!

January 23, 2020

Dealership Rating
Employee Rating

Maria was great as usual. Kept me informed all along. Questions were answered right away. Handled the whole process perfectly. Thank You very much Maria. More

by CHITRAKARA23
Recommend Dealer
Yes
Jan 29, 2020

BMW of Sarasota responded

Thank you for letting us know that Maria made your visit a great one!

January 21, 2020

Dealership Rating
Employee Rating

I brought my car in for an oil change. There was no oil leak. When I got it back it had two oil leaks. This happens EVERY time I bring it in. I do not think the dealer is trained in diesels More

by CONSTANTINO.PAMELA
Recommend Dealer
No

Other Employees Tagged: Jennifer Folsom , Greg Jones, Austin Martin, Fernando Santori, Jorge in service 0

Jan 23, 2020

BMW of Sarasota responded

Pamela, this is upsetting to hear and we will get with our service team to learn more about your experience. We apologize that this has been your service experience with us and would always welcome an email from you if there's any other details you want to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 20, 2020

Dealership Rating
Employee Rating

It was super easy and fast. I always experience great customer service whenever I come in. This is the first time I worked with Maria and she was fantastic. I especially enjoyed the video of the work b More

by CDWEBBJR
Recommend Dealer
Yes
Jan 21, 2020

BMW of Sarasota responded

It's great to hear that Maria made your visit so special -- thank you!

January 19, 2020

Dealership Rating
Employee Rating

Very professional; Good snacks too. Very busy which suggests that they have their act together, but also might add to your waiting time. They are willing to go above and beyond what’s re More

by TampaTech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2020

BMW of Sarasota responded

We're glad you enjoyed your visit with us -- thank you!

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