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Maria Lizardi
2,001 Reviews
2,001 Reviews
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2001 Reviews of Maria Lizardi
Verified Customer
February 01, 2020
Great customer service. Service department was awesome Maria did a great job keeping me informed. Pricing was adjusted to my liking and job was done professionally Maria did a great job keeping me informed. Pricing was adjusted to my liking and job was done professionally More
by RICHARDCORMIER52
February 01, 2020
Visit to the dealership on Thursday January 30th. As always my visit was a very good one . Maria Lizardi listen to my issues patiently and car was given back to me in perfect condition and all repair As always my visit was a very good one . Maria Lizardi listen to my issues patiently and car was given back to me in perfect condition and all repairs were done perfect as per my comments. On a separate note while waiting for my car I had a pleasure to speak with Eddie Cintron and I must tell you that he is one of the reason that I am coming back to you to buy new cars. Very professional individual , very knowledgeable and very helpful. Thanks for great service and thanks to these two individuals. Adam Szopinski More
by ADAMSZOPINSKI
Other Employees Tagged: Eddie Cintron
January 30, 2020
Maria, Jorge and the entire staff I had the pleasure of encountering during my service visit were a pleasure, as always. Courteous, professional, thorough and insightful. encountering during my service visit were a pleasure, as always. Courteous, professional, thorough and insightful. More
by rpollack
Other Employees Tagged: Carlos Munoz, Mike Salavatore, Loraine Campbell , Chong Lee, Sonia Torres
January 30, 2020
Awesome service I was taken on time and my car was ready when promised. My tech specialist Maria is the best!!! You guys are very lucky to have her on your team!!! when promised. My tech specialist Maria is the best!!! You guys are very lucky to have her on your team!!! More
by DABERRYAUTHOR
January 30, 2020
vehicle in for a recall. Maria described the repair and told me I could get a rental car as the repair would take most of the day. She also pointed out that since the car was Maria described the repair and told me I could get a rental car as the repair would take most of the day. She also pointed out that since the car was in for the day I could get the tires rotated and aligned and the oil changed. It was all taken care of by 3 pm--got the car back that day--repaired, maintained, washed and ready to go. More
by INVESTED5
January 28, 2020
Excellent Advisor Maria is always attentive, answers her cell phone even when not at work, keeps you informed of the progress and is a good reason to buy / have your ca Maria is always attentive, answers her cell phone even when not at work, keeps you informed of the progress and is a good reason to buy / have your car serviced at Sarasota BMW More
by 2 Happy BMW owners
January 27, 2020
My visit to BMW on Thursday January 23rd. The moment you check in your vehicle for service you are greeted by fantastic people. They are very polite and helpful. Maria Lizardi is simply outst The moment you check in your vehicle for service you are greeted by fantastic people. They are very polite and helpful. Maria Lizardi is simply outstanding. Her smile and positive attitude gets you to forget your troubles and you have a much better day. I had a small problem with vibration on my 640MI and your service people did a great job and my car is superb now. You should be very proud of your associates. More
by ADAMSZOPINSKI
January 26, 2020
Visit to install Sirius. My visit on January 22 and the few days leading up to that was outstanding thanks to the terrific personal service exhibited by Greg Jones in advance My visit on January 22 and the few days leading up to that was outstanding thanks to the terrific personal service exhibited by Greg Jones in advance of and on January 22nd and the great personal service exhibited by Greg and then Maria Lizardi on that day. They are wonderful examples of the kind of service one would expect from BMW. Unfortunately, my experience with your dealership service department prior to working with these two professionals left me frustrated and ready to leave BMW (after about six 3-year leases). First of all, I am a big music fan and when I leased my 2020 in August of 2019 I was very surprised to find out after I got it home that it did not have Sirius, something very important to me and something I didn't think I had to ask for after it being automatic in all past leases and in my wife's recent Porsche lease. I was told Carplay would be just as good and I was set up for that. My problem was after Carplay on the screen a day or two it would just disappear. I was in to the dealership with Genius at least three times and the same thing kept happening. Finally Assistant Service Manager Derek said maybe a computer problem and I stayed for an extra few hours and Carplay again seemed fixed. But again, it disappeared after a day and so did my Blue tooth phone. I kept reaching out to Derek - phone and email - and received no response to at least four contacts. I wanted this fixed; since August I have been driving a 2020 BMW with only AM/FM radio and no phone. Everytime I went to your shop it takes about an hour (live on Anna Maria Island). Finally after no contact from Derek my salesperson Bobby Carr reached out to Greg Jones. Within a week the entire problem was resolved thanks to Greg. Nevertheless it was a frustrating several months and BMW almost lost a customer. More
by WILLIAMLMACMILLAN
Other Employees Tagged: Greg Jones - outstanding
January 25, 2020
long wait I made an appointment Sunday for Monday to fix flat tire. Monday I spent 3 hrs. there. BMW was very busy and they are working hard but they don't ha I made an appointment Sunday for Monday to fix flat tire. Monday I spent 3 hrs. there. BMW was very busy and they are working hard but they don't have capacity to handle the volume or difficulty that's there. This is not my first time the wait has been excessive. I am patient and understand all that goes on behind the scenes. Susan was the best at helping me to understand but I could go to third party for work and be out in 45 mins. More
by Donkruse1
Other Employees Tagged: Eric Reeves, scott
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