Marcous Morton | Page 49
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
I'm from Fredericksburg Va. and transplanted to Florida in 2013. I am a big football fan and also into many things Sci-Fi. I love making people feel comfortable and help them understand what is going on with their vehicle.
Read moreDealership Experience
3 yrs, 7 mos
Industry Experience
28 yrs
Specialties & Trainings
ASE Ceritified tech and advisor
487 Reviews
Write a Review487 Reviews of Marcous Morton
February 03, 2021
Probably the worst experience to date. If I could pick a star less than one, know I’d pick that. What’s the point in scheduling an appointment if all they do is tell you they need 24hrs JUST TO DIAGNOSE star less than one, know I’d pick that. What’s the point in scheduling an appointment if all they do is tell you they need 24hrs JUST TO DIAGNOSE a simple problem? In addition they charge $179 for a “diagnostic fee!” If I didn’t know any better I’d think they would be scamming us. And don’t be fooled because this “diagnostic test” they perform 8: no different than the one Auto Zone does FOR FREE! I would also like to add they would call my extended warranty and if they covered it, I wouldn’t have to pay the fee. HOWEVER, that’s not until AFTER they do the “diagnostic”, so if you want to roll the dice on a “maybe it’s covered, maybe not” be my guest. Crazy how dealerships have us eating out of their hands to buy a vehicle, yet to get that same vehicle serviced... we’re treated like trash. As if WE’RE inconveniencing them with a SCHEDULED appointment no less. I’m talking about you “BOB from St. Cloud” I recommend anywhere but a dealership because they think COVID is non existent and we have all the money in the world to waste. Well Jack... I’m sorry I only had 2 goats and a chicken to trade you. More
Other Employees Tagged: Gio Merced, Shawn Mock, Keith Partin, Bob Parr, Rodney Inesta, Chris Caracciolo , Robert Kidwell, Arisa Melendez, Felix Pena
February 02, 2021
The pricing is horrible but the service staff provide an awesome experience. it is the service staff that makes me want to return to Central Florida Dodge and Chrysler. awesome experience. it is the service staff that makes me want to return to Central Florida Dodge and Chrysler. More
Other Employees Tagged: Bob Parr
February 01, 2021
I would Highly Recommend this Dealership. Great Service and friendly Folks. 5 Stars. Family and I were out of State on vacation. I will use this Dealership again. and friendly Folks. 5 Stars. Family and I were out of State on vacation. I will use this Dealership again. More
January 28, 2021
MR. Morton was very friendly professional explain everything with Very nice attitude, thank you to hire Such a nice people as a customer service counselor everything with Very nice attitude, thank you to hire Such a nice people as a customer service counselor More
January 20, 2021
Basically the worst experience I’ve ever had for an out change. Made an appointment many days in advance and I showed up on time. The process was supposed to take 1 hour and a half at worst so I decided to change. Made an appointment many days in advance and I showed up on time. The process was supposed to take 1 hour and a half at worst so I decided to stay and wait. 3 hours later they had not even started. I spoke with the manager and they rushed the work but it still took another 45 minutes to get my car back, including the time I had to wait until they take it back for the car wash I was requested from the beginning. They had the courtesy to pick up the bill but that won’t give me back the half day I had to waste waiting for an oil change. Very dissatisfied. More