Hugely helpful on a stressful weekend dealing with a car
issue, called and reached Manny who must’ve spent 40 minutes on the phone with me and sorted everything out.
issue, called and reached Manny who must’ve spent 40 minutes on the phone with me and sorted everything out.
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by rlhurley
Service Price Transparency
Sep 25, 2025 -
Mercedes-Benz of Sudbury responded
We are pleased to hear Manny was such a help in getting your situation sorted out. Thank you for choosing Mercedes-Benz of Sudbury. See you next time!
Manny was so helpful with the servicing and with the
loaner car. It was much appreciated!
loaner car. It was much appreciated!
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by Dave
Service Price Transparency
Sep 18, 2025 -
Mercedes-Benz of Sudbury responded
Hi Dave, we’re glad Manny was able to help with your service and loaner car at Mercedes-Benz of Sudbury! We look forward to serving you again! Safe travels!
Manny did a great job during my recent visit at the
dealership. He is highly knowledgeable and professional specialist! Totally recommend him anyone needed service.
dealership. He is highly knowledgeable and professional specialist! Totally recommend him anyone needed service.
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by Vassiliy Demenkov
Service Price Transparency
Sep 17, 2025 -
Mercedes-Benz of Sudbury responded
Vassiliy, thank you for recommending Manny and the Mercedes-Benz of Sudbury team! We're grateful for your business and for your feedback. See you next time!
Very professional and knowledgeable.
Gave a great luxury experience one hopes to receive. Everything went exactly to plan with great communication.
Gave a great luxury experience one hopes to receive. Everything went exactly to plan with great communication.
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by ADN
Service Price Transparency
Sep 02, 2025 -
Mercedes-Benz of Sudbury responded
Thank you for sharing your feedback about our team! It was wonderful having you here at Mercedes-Benz of Sudbury and we are grateful to have earned your business. Enjoy your new ride!
Thank you for your help in getting my sprinter van back
on the road and running!
on the road and running!
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by mark
Service Price Transparency
Sep 02, 2025 -
Mercedes-Benz of Sudbury responded
Mark, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Sudbury!
Was previously a customer of a different dealership.
Had an urgent need for a state inspection, called the store and they told me to come in. I was greeted by Manny and he took the car directly to the b
Had an urgent need for a state inspection, called the store and they told me to come in. I was greeted by Manny and he took the car directly to the back. He walked me around the dealership and made sure that I was comfortable in the waiting area and got me a cup of coffee! Within the next 30 minutes, he came back and said that there was wear on the rear tires and recommended replacement. As well, he notified me of upcoming service interval. I authorized the replacement of the tires and then went on the Internet and saw that Manny’s price for the tires was better than you can get online!!! When the car was finished, Manny came over and personally walked me through what would be needed on the next visit, and gave me all of his contact information. He also told me there was a discount coupon for my service that was due on the next visit. About a month later, we went back for the service. There was an odd noise inside the car and we knew it would take several days to diagnose. Manny gave me a loaner car that had 9 miles on it, that’s right brand new! The service interval was completed and the diagnosis of the noise took several days and all along the way I would get texts and updates from Manny. When the car was done, he told me to come in at my convenience and we went to pick it up and the car was fully washed and vacuumed. You couldn’t ask for better service, Manny is clearly dedicated to and passionate about what he does. He is all about excellent service and communication. Manny knows what to do to earn loyalty and build trust.
We are now customers for life!
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by Steve G.
Service Price Transparency
Aug 29, 2025 -
Mercedes-Benz of Sudbury responded
Hi Steve, we're glad Manny could assist you so thoroughly! It's great to know you found the service efficient and transparent. We'll see you next time at Mercedes-Benz of Sudbury! Safe travels!
Manny provided great service.
I am pleased with the visit. The new dealership building also looks great. Thumbs up!
I am pleased with the visit. The new dealership building also looks great. Thumbs up!
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by George
Service Price Transparency
Aug 21, 2025 -
Mercedes-Benz of Sudbury responded
George, we love hearing that Manny provided such excellent service. We agree, the new building is beautiful! We thank you for your business and positive review! - Mercedes-Benz of Sudbury
Great customer service!
Manny was very helpful by explaining the details of the service, and went the extra mile.
Manny was very helpful by explaining the details of the service, and went the extra mile.
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by JH
Aug 22, 2025 -
Mercedes-Benz of Sudbury responded
It's fantastic to hear that Manny was so helpful and thorough during your visit. We’ll make sure to pass along your kind words to him. Thank you for choosing Mercedes-Benz of Sudbury!
Manny is a great service advisor!
He's helped me many times with my sprinter van!
He's helped me many times with my sprinter van!
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by Dawncannistraro
Service Price Transparency
Aug 18, 2025 -
Mercedes-Benz of Sudbury responded
We’re glad we could go that extra mile for you! Thank you for choosing us! - Mercedes-Benz of Sudbury
Great experience.
Manny is thoughtful, engaging, helpful and a great communicator. Looking forward to working with him again
Manny is thoughtful, engaging, helpful and a great communicator. Looking forward to working with him again
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by bhweiner
Service Price Transparency
Aug 15, 2025 -
Mercedes-Benz of Sudbury responded
Thank you for choosing Mercedes-Benz of Sudbury and praising Manny’s hard work! We look forward to seeing you again in the future!