Fred Romsey

Ready for appointment when I arrived. Work was completed on a timely basis. The staff was friendly and respectful. Work was completed on a timely basis. The staff was friendly and respectful. More

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Frederick Romsey is an excellent service advisor. I am extremely happy with his efforts to emergently have my car fixed. He kept me updated and I was pleasantly surprised to have gotten my car back I am extremely happy with his efforts to emergently have my car fixed. He kept me updated and I was pleasantly surprised to have gotten my car back sooner and contentedly purring like a cat More

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Sure, here's a review for Fred: I recently visited the Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and cou Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and courteous but also exceptional in keeping me informed throughout the process. His proactive updates and attention to detail made my experience stress-free. More

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I have been working with Fred Romsey for many years and I’ve always been taken care of the way I like to be. Fred is very experienced with these vehicles and is always helpful to make sure they can be ke I’ve always been taken care of the way I like to be. Fred is very experienced with these vehicles and is always helpful to make sure they can be kept top condition. Kudos to Fred and any customer whom works with him. More

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Outstanding service. Every associate helpful professional and provided great service. Could not be happier and more satisfied with the service Every associate helpful professional and provided great service. Could not be happier and more satisfied with the service More

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Excellent service at the dealership and working with Frederick. I had a great experience and will go back for my next service. Frederick. I had a great experience and will go back for my next service. More

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As always Mercedes Benz of Natick treated me with respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less tha respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less than 80 minutes including washing the car. More

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The performance today by the Mercedes Service team was excellent and unmatched other experiences - thanks excellent and unmatched other experiences - thanks More

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Went into Mercedes-Benz of Natick to get my car serviced and everyone there was very friendly. They serviced my car very quickly and efficiently. Thank you guys! and everyone there was very friendly. They serviced my car very quickly and efficiently. Thank you guys! More

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I have used Mercedes Benz of Natick, MA for service, new brakes/rotors and for flats and other issues for many years now. The work of the service technicians here is excellent- their work will not let you brakes/rotors and for flats and other issues for many years now. The work of the service technicians here is excellent- their work will not let you down, unlike some other places I have tried. The service advisors and their manager are very knowledgeable and easy to work with. They care about establishing a good relationship with their customers, and this alone is a great reason to take your car here for service. The fact that they will fix it well is the cherry on top. I plan on returning the next time I need a repair or service as this is truly a great service department. More

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