Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 31

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
522 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

522 Reviews

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522 Reviews of Lyn Ford

March 30, 2025

Dealership Rating
Employee Rating

Lyn was courteous, informative, and provided an accurate timeline for service. I will schedule future service needs with Crest. More

by wichitasooner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Lyn provided courteous and informative service, along with an accurate timeline for your service. We appreciate your trust and look forward to assisting you with your future service needs!

March 30, 2025

Dealership Rating
Employee Rating

I wanted to take a moment to share my positive experience at Volvo Crest. Lyn Ford was extremely helpful throughout my visit. He took the time to explain every detail I asked about regarding my repair, and h More

by MAJD EDRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted to hear that Lyn Ford provided you with such helpful, patient, and knowledgeable service. Taking the time to ensure every detail is clearly explained is something we value, and we're glad Lyn made your visit smooth and stress-free. We truly appreciate your kind words and look forward to assisting you again in the future!

March 30, 2025

Dealership Rating
Employee Rating

Service was great. Loaner was perfect. Bryce, my service advisor made my visit easy. All around great experience. More

by kevin.johnson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that Bryce made your visit smooth and that you were pleased with the service and loaner vehicle. Providing a seamless and hassle-free experience is always our goal, and we appreciate your feedback. We look forward to assisting you again in the future!

March 29, 2025

Dealership Rating
Employee Rating

Lyn Ford is without peer & the best service advisor I have had in over 30 years. His communication as well as going the extra mile makes all the difference in the world. More

by ressex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn Ford has provided you with outstanding service. We truly appreciate his dedication to going above and beyond for our customers. It's great to know his efforts have made a positive impact on your visits. We look forward to continuing to serve you!

March 28, 2025

Dealership Rating
Employee Rating

Lynn did a great job helping me. My car was perfectly clean when I came to pick it up More

by MSHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Crest Volvo Cars responded

It's wonderful to hear that Lynn provided you with such helpful service! We're also delighted that your car was perfectly clean upon pickup. We understand that a clean vehicle adds to the overall service experience, and we're glad we met your expectations. We appreciate you taking the time to share your positive feedback.

March 28, 2025

Dealership Rating
Employee Rating

Lyn has been our advisor for 20yrs and we trust him - quality of service remains high More

by RCSNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Crest Volvo Cars responded

It's wonderful to hear about your long-standing relationship with Lyn! We're delighted that you've trusted him as your advisor for 20 years, and that the quality of service remains consistently high. We truly value customer loyalty and are pleased that we've been able to earn your trust over the years. Thank you for sharing your feedback.

March 28, 2025

Dealership Rating
Employee Rating

We love Volvo more because of Lynn! Lynn is so knowledgeable, hospitable, and helpful! Thanks! More

by KWANGMINKOH
Recommend Dealer
Yes
Mar 31, 2025

Crest Volvo Cars responded

It's wonderful to hear that Lynn has made such a positive impact on your experience! We're delighted that you find him knowledgeable, hospitable, and helpful. We understand that excellent service can truly enhance the ownership experience, and we're glad Lynn has provided that for you. Thank you for sharing your appreciation!

March 26, 2025

Dealership Rating
Employee Rating

Lyn is always great to work with. He always resolves whatever issues I have with my vehicle. More

by BRENDAMEYERS9740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn consistently provides great service and is always there to resolve any issues with your vehicle. We truly appreciate your trust and look forward to continuing to work with you!

March 24, 2025

Dealership Rating
Employee Rating

Easy drop off and pickup. Got a ride home in a new EX90 which was exciting. As usual, the car looked great when we got it back. Very happy with everything. More

by Don Lennert
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Chad Rison

Mar 25, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that the drop-off and pickup process went smoothly and that you enjoyed the ride in the new EX90. It's great to know you're happy with the service and the condition of your car. We look forward to serving you again!

March 23, 2025

Dealership Rating
Employee Rating

Good experience Only one request expectation is the car is cleaned both on the inside and the outside. It was cleaned on the outside should be cleaned on the inside as well More

by SANJAYGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas

Mar 24, 2025

Crest Volvo Cars responded

Thank you for your feedback! We’re glad to hear you had a good experience. We truly appreciate your suggestion, and we will make sure to improve the interior cleaning of the vehicle in the future. Your satisfaction is important to us, and we look forward to serving you again soon!

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