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Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 30

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
522 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

522 Reviews

Write a Review

522 Reviews of Lyn Ford

April 07, 2025

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Employee Rating

There were very helpful and precise on what my car needed from service point. The team was courteous and kind. More

by vishalreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that the service team was both helpful and clear in explaining what your vehicle needed. It's great to know that their courteous and kind approach made a positive impression. Providing clear communication and thoughtful service is something we strive for, and we're grateful for your feedback. We look forward to assisting you again in the future!

April 07, 2025

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Employee Rating

Lynn took 15 minutes of extra time to help me return the loaner, pick up my car and save another 170 mile round trip to Crest Volvo. He deserves a raise. More

by CRWATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn went above and beyond to make your visit as convenient as possible. It’s employees like him who truly make a difference, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to Lyn and the team! If you need anything else, don’t hesitate to reach out.

April 05, 2025

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Employee Rating

Lynn was excellent. He kept me informed and the work as done to my satisfaction. More

by CFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re thrilled to hear that Lynn provided excellent service and kept you informed throughout the process. We appreciate your feedback and are glad to know the work was done to your satisfaction. If you need anything in the future, don't hesitate to reach out!

April 04, 2025

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Employee Rating

My experience with this dealership has been exceptional every since my purchase. Sales is friendly and very professional and Service has been nothing but extraordinary. Highly recommend Crest Volvo Dealer More

by MARGIEGUT@YAHOO.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that both our sales and service teams have provided you with an exceptional experience. It’s our goal to offer friendly, professional service every step of the way, and we truly appreciate your recommendation. We look forward to continuing to serve you in the future!

April 03, 2025

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Employee Rating

Lyn Ford did a great job with getting my 26-yr old car repaired. Great service, team familiar w/ my car and takes care of her like I do. More

by LGJONESX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn and the team took great care of your 26-year-old car. It’s great knowing they are familiar with your vehicle and provide the same level of care that you do. We truly appreciate your trust and look forward to serving you again!

April 02, 2025

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Employee Rating

Lyn is great at listening to our concerns and questions, communicating expectations and explaining processes and costs! I find it helpful to work with the same contact repeatedly as we can built a rapport a More

by BREIS104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 02, 2025

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Everyone at crest just makes you feel so at home and are so kind and it’s just such an easy quick process there. More

by TANYA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Crest Volvo Cars responded

Thank you for the amazing review! We’re thrilled to hear that everyone at Crest made you feel at home and provided such a quick and easy experience. Your kind words mean a lot to us, and we look forward to helping you again in the future!

March 31, 2025

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Employee Rating

One part was missed while car washing and is not getting replaced since 3 weeks. Very disappointed with the service More

by krishnac1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 03, 2025

Crest Volvo Cars responded

We are sorry to hear that you are disappointed with your service. Please reach out to General Manager Jason Pickering at jpickering@vtaig.com or 469-384-2688 so we can address this and resolve the issue promptly. We appreciate your feedback and look forward to making this right for you.

March 31, 2025

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Employee Rating

Top notch service and environment from everyone in the Crest Volvo team. Take all your service needs to Lyn. More

by SCOTTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Pickering

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Apr 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a top-notch experience with our team. Lyn is truly an asset, and we're glad to know he took great care of you. We look forward to continuing to serve you for all your future service needs!

March 30, 2025

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Employee Rating

My service with Lyn was outstanding. He listened to my issue, helped me understand the service process, kept me informed about the status of my service, and arranged for my return to the More

by jrstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 03, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that Lyn provided outstanding service and kept you informed throughout the process. We truly appreciate your feedback and are happy we could assist you.

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