Lyn has set a new standard of service for me.
He scheduled my follow-up service appointment, arranged my loaner car, helped me retrieve important documents from my car while in the service bay, a
He scheduled my follow-up service appointment, arranged my loaner car, helped me retrieve important documents from my car while in the service bay, and kept me updated at all times. I very much appreciate Lyn's commitment to outstanding customer service.
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by jrstover
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Crest Volvo Cars responded
Thank you for sharing your experience! We're thrilled to hear that Lyn went above and beyond to provide outstanding customer service. It's great to know that he took care of everything from scheduling your follow-up appointment to keeping you updated along the way. We truly appreciate your recognition of his commitment to service, and we look forward to continuing to provide you with that same level of care in the future!
The communication was smooth and I really appreciate the
detailing of the car. It was better than expectedly
detailing of the car. It was better than expectedly
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by sabkerael
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Crest Volvo Cars responded
Thank you for sharing your positive experience! We’re thrilled to hear that the communication was smooth and that you were impressed with the detailing of your car. We strive to exceed expectations, and it’s great to know we accomplished that for you!
You are the best in the business.
The service is outstanding and always very helpful. Lyn Ford, has taken care of our SUV's and 850 for several years. We go with his recommendations
The service is outstanding and always very helpful. Lyn Ford, has taken care of our SUV's and 850 for several years. We go with his recommendations to take care of our Auto's. The service department is really great as they take care of our older SUV which is 20 years old and continues to keep going. We want to thank everyone that works on our cars for what they do for us. My daughter will moving down in late June will be using Crest for her XC60 service. Crest is the best place to go.
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by MQUEST
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Service department
Apr 28, 2025 -
Crest Volvo Cars responded
Thank you so much for your kind words and continued trust in Lyn Ford and our service team! We're so happy to hear that you've had great experiences with us over the years and that we’ve been able to help keep your vehicles in top shape. It’s truly our pleasure to care for your 20-year-old SUV and we’re excited to welcome your daughter when she arrives. We look forward to providing the same level of care and service for her XC60! Thank you for being a valued part of the Crest family!
My service was done quickly and with no surprises.
I was provided with a loaner car for the duration.
I was provided with a loaner car for the duration.
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by FRAUBETH
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Crest Volvo Cars responded
We’re thrilled to hear that your service experience was quick and hassle-free! We strive to make every visit as smooth as possible, and it’s great to know we met your expectations. Thank you for sharing your positive feedback!
Exceptional Service in a Challenging Situation
In early
March, we purchased a used car from Crest Volvo that unfortunately experienced a major engine failure less than 800 miles later. While this was a fru
March, we purchased a used car from Crest Volvo that unfortunately experienced a major engine failure less than 800 miles later. While this was a frustrating and unexpected situation, the team at Crest Volvo went above and beyond to assist us. Once the car was declared unrepairable, they worked diligently with us to ensure we found a suitable replacement.
Over the course of several days, we explored multiple options and eventually settled on a car that met our needs. Throughout this process, Jeremy and Brandon, along with the entire team, were incredibly helpful, courteous, and empathetic to our predicament. Their professionalism and attentiveness turned what could have been a stressful experience into one filled with care and understanding.
We truly appreciate the team’s commitment to customer satisfaction and wouldn’t hesitate to recommend Crest Volvo to anyone seeking exceptional service and dedication.
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by seanfrench33
Apr 28, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share such a thoughtful and detailed review. We’re so glad to hear that, despite the unexpected challenges you faced, our team was able to turn the situation into a positive experience. It’s wonderful to know that Jeremy, Brandon, and the rest of the team provided you with the support, professionalism, and empathy you deserved throughout the entire process. We truly appreciate your trust in us and your kind recommendation. Your satisfaction is very important to us, and we look forward to being here for you whenever you need us in the future!
It was an amazing experience.
Lyn and all members at the dealership were friendly, easy to work with, and efficient. Thank you for your help.
Lyn and all members at the dealership were friendly, easy to work with, and efficient. Thank you for your help.
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by GAVIN.SALDANHA
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback! We’re so glad to hear that Lyn and the team made your experience amazing, and that everything was friendly, efficient, and easy for you. We truly appreciate you taking the time to share your experience, and we’re here to help whenever you need us in the future!
Always quick, simple, and easy.
Great staff all around, from service to sales. Everyone is helpful and kind.
Great staff all around, from service to sales. Everyone is helpful and kind.
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by Madoku
Service Price Transparency
Apr 23, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!
Wonderful Service from everyone!
Linn is fantastic as always. Crest thinks of everything and never to sell you on extra services.
Linn is fantastic as always. Crest thinks of everything and never to sell you on extra services.
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by IRBYJL
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for the kind words! We're so happy to hear you had a great experience and that Linn was able to assist you so well. We take pride in offering thoughtful service without pressure, and we appreciate your trust in us!
It was a great experience getting some detailing work
done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w
done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work was done exceeding expectations.
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by TexanIndian
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!
Excellent and Jordan Farmer is the best in the business
and is Mr Volvo in my eyes as he is a wonderful ambassador for the company.
and is Mr Volvo in my eyes as he is a wonderful ambassador for the company.
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by Pavo
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Crest Volvo Cars responded
Thank you for the glowing review! We're thrilled to hear that your experience was excellent and that Jordan Farmer left such a strong impression. Being called “Mr. Volvo” is quite the honor, and it's clear he truly embodies what it means to represent the brand. We’ll be sure to share your kind words with him, and we look forward to welcoming you back in the future!