Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 28

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
522 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

522 Reviews

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522 Reviews of Lyn Ford

April 26, 2025

Dealership Rating
Employee Rating

Lyn has set a new standard of service for me. He scheduled my follow-up service appointment, arranged my loaner car, helped me retrieve important documents from my car while in the service bay, a More

by jrstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that Lyn went above and beyond to provide outstanding customer service. It's great to know that he took care of everything from scheduling your follow-up appointment to keeping you updated along the way. We truly appreciate your recognition of his commitment to service, and we look forward to continuing to provide you with that same level of care in the future!

April 26, 2025

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The communication was smooth and I really appreciate the detailing of the car. It was better than expectedly More

by sabkerael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re thrilled to hear that the communication was smooth and that you were impressed with the detailing of your car. We strive to exceed expectations, and it’s great to know we accomplished that for you!

April 26, 2025

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You are the best in the business. The service is outstanding and always very helpful. Lyn Ford, has taken care of our SUV's and 850 for several years. We go with his recommendations More

by MQUEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

Apr 28, 2025

Crest Volvo Cars responded

Thank you so much for your kind words and continued trust in Lyn Ford and our service team! We're so happy to hear that you've had great experiences with us over the years and that we’ve been able to help keep your vehicles in top shape. It’s truly our pleasure to care for your 20-year-old SUV and we’re excited to welcome your daughter when she arrives. We look forward to providing the same level of care and service for her XC60! Thank you for being a valued part of the Crest family!

April 25, 2025

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My service was done quickly and with no surprises. I was provided with a loaner car for the duration. More

by FRAUBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Crest Volvo Cars responded

We’re thrilled to hear that your service experience was quick and hassle-free! We strive to make every visit as smooth as possible, and it’s great to know we met your expectations. Thank you for sharing your positive feedback!

April 25, 2025

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Exceptional Service in a Challenging Situation In early March, we purchased a used car from Crest Volvo that unfortunately experienced a major engine failure less than 800 miles later. While this was a fru More

by seanfrench33
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Crest Volvo Cars responded

Thank you for taking the time to share such a thoughtful and detailed review. We’re so glad to hear that, despite the unexpected challenges you faced, our team was able to turn the situation into a positive experience. It’s wonderful to know that Jeremy, Brandon, and the rest of the team provided you with the support, professionalism, and empathy you deserved throughout the entire process. We truly appreciate your trust in us and your kind recommendation. Your satisfaction is very important to us, and we look forward to being here for you whenever you need us in the future!

April 24, 2025

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It was an amazing experience. Lyn and all members at the dealership were friendly, easy to work with, and efficient. Thank you for your help. More

by GAVIN.SALDANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that Lyn and the team made your experience amazing, and that everything was friendly, efficient, and easy for you. We truly appreciate you taking the time to share your experience, and we’re here to help whenever you need us in the future!

April 22, 2025

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Always quick, simple, and easy. Great staff all around, from service to sales. Everyone is helpful and kind. More

by Madoku
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Service Time
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Recommend Dealer
Yes
Apr 23, 2025

Crest Volvo Cars responded

Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!

April 21, 2025

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Wonderful Service from everyone! Linn is fantastic as always. Crest thinks of everything and never to sell you on extra services. More

by IRBYJL
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for the kind words! We're so happy to hear you had a great experience and that Linn was able to assist you so well. We take pride in offering thoughtful service without pressure, and we appreciate your trust in us!

April 19, 2025

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It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w More

by TexanIndian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!

April 15, 2025

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Employee Rating

Excellent and Jordan Farmer is the best in the business and is Mr Volvo in my eyes as he is a wonderful ambassador for the company. More

by Pavo
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Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Ally Gallagher, Jordan Farmer , Keith Wiedmann

Apr 16, 2025

Crest Volvo Cars responded

Thank you for the glowing review! We're thrilled to hear that your experience was excellent and that Jordan Farmer left such a strong impression. Being called “Mr. Volvo” is quite the honor, and it's clear he truly embodies what it means to represent the brand. We’ll be sure to share your kind words with him, and we look forward to welcoming you back in the future!

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