Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
360 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Languages Spoken

English English

5.0

360 Reviews

Write a Review

360 Reviews of Lyn Ford

August 20, 2025

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Lynn is the best advisor I have ever had during my years of car ownership. Because of him, I plan to purchase another Volvo just to have him as my advisor again. He provides outstanding customer service and More

by milarod61
Service Price Transparency
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Recommend Dealer
Yes

August 20, 2025

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Lyn is an incredible advisor and a valuable asset in Frisco. I will always seek his thorough and precise advice regarding my vehicle. More

by milarod61
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Recommend Dealer
Yes

August 18, 2025

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It’s a very nice dealership and provides good quality service and maintenance on my vehicle More

by CFPDHAWTHORNE
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Recommend Dealer
Yes

August 18, 2025

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It took longer than expected. However Lyn was promptly updating status on my Volvo. Thanks More

by lealalejandro
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Recommend Dealer
Yes

August 14, 2025

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Crest Volvo Dealership has outstandingly friendly, understanding and capable individuals on staff. Lyn has been my service advisor for many years and he is great at his position as is the lady who b More

by ABHTX
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Recommend Dealer
Yes
Aug 20, 2025

Crest Volvo Cars responded

Thank you for sharing such wonderful feedback about your experience with our team. We are honored to hear that our staff has consistently provided you with friendly and understanding service over the years. It's heartwarming to know that your service advisor has been taking great care of you, and that both our loaner vehicle coordinator and technician have made such a positive impression. Your loyalty and trust in Crest Volvo Cars means everything to us, and we're delighted that every visit has met your expectations. We truly appreciate customers like you who take the time to recognize our team's dedication to excellent service.

August 14, 2025

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Lyn, Mark and the rest of the Crest Volvo team did a great and timely job on the car. Thanks! More

by MS_RAMI
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello, Jasmin Umanzor

Aug 20, 2025

Crest Volvo Cars responded

We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that our staff provided great and timely service for your vehicle. Your satisfaction with the quality and efficiency of our work means everything to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again at Crest Volvo Cars.

August 10, 2025

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Great job. They even called after we left something in our loaner car. So appreciate More

by jason.shubert
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Aug 20, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience at Crest Volvo Cars. Your kind words mean so much to our team. We're delighted that we could provide you with excellent service, and we're especially glad that our follow-up call regarding the item left in your loaner vehicle made a difference. Taking care of these important details is part of how we show our commitment to each customer. Thank you for recognizing our efforts and for taking the time to share your experience.

August 09, 2025

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Crest is the only place I will take my Volvo. Lyn Ford is my preferred service manager. More

by Mrs Francis
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Recommend Dealer
Yes
Aug 14, 2025

Crest Volvo Cars responded

We are pleased to hear that you trust us as your only choice for Volvo service. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that you have found a service manager who consistently meets your expectations and provides the quality care your vehicle deserves. We understand how important it is to have that trusted relationship when it comes to maintaining your Volvo, and we're honored to be the place you choose every time.

August 07, 2025

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Crest Volvo Cars are superb as is the entire dealership team. In addition, Lynn Ford representing the service team as been fantastic. I am on my third Volvo from Crest and Lynn's service capabilities hav More

by Jim
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Recommend Dealer
Yes
Aug 11, 2025

Crest Volvo Cars responded

Thank you for your review, Jim. We are thrilled to hear about your wonderful experience with our team and vehicles. It means so much to know that you have chosen us for your third Volvo and that you find our cars to be exceptional. Your kind words about Lynn Ford and the service team truly warm our hearts. We understand how important excellent service capabilities, clear communication, and technical expertise are to our customers, and we are delighted that Lynn has consistently delivered on all these fronts. Your loyalty and trust in Crest Volvo Cars over the years is deeply appreciated, and we look forward to continuing to provide you with the outstanding service you deserve.

August 05, 2025

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Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for al More

by ADRIENNECLARK35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor , Don't recall manager on duty but would give him 5 stars

Aug 06, 2025

Crest Volvo Cars responded

We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.

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