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Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 9

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.3
288 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

288 Reviews

Write a Review

288 Reviews of Luis Valdez

April 07, 2023

Dealership Rating
Employee Rating

Air works good but the first time I put the vehicle in park, I got out of the truck and it started to roll by itself. It was not like that when I brought it to you for service. More

by DENNIS_BUCHANAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your feedback, Dennis! We are glad that we had the opportunity to work with you, and we hope to see you again here at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

Dealership Rating
Employee Rating

They got me in got me out in a time. Lay Manner did a great job and that's what I come here for. More

by lelandsms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

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Apr 05, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

Dealership Rating
Employee Rating

Don’t expect honesty or any form of organization. No less for the mechanic to clean up their own finger prints More

by Qwert51918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Loan Pham, Ricky Wong , Christian Locklear, Charles Prayor

Report | Print
Apr 08, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 01, 2023

Dealership Rating
Employee Rating

Very professional and knowledgable customer service representatives. Work was done ahead of schedule. I highly recommend Jim Ellis for C8 services. More

by dlchen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

March 30, 2023

Dealership Rating
Employee Rating

Luis Valdes HE is a excellent customer service I will recommend Thanks for help me More

by Luigar1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 31, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 30, 2023

Dealership Rating
Employee Rating

Great service on the visit today. Excellent service. Like the new Starbucks coffee maker. Satisfied Customer More

by Ton7521
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

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Mar 31, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 22, 2023

Dealership Rating
Employee Rating

Jim Ellis is my lifeline in servicing my Chevy Colorado. I know that they are family orientated and honest-which puts my mind at ease. Ms Ratanza is so friendly, personable, and goes over and beyond to help More

by rjford58.rf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier, Christian Locklear, David Theriault

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Mar 23, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with Retanza and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 19, 2023

Dealership Rating
Employee Rating

Very nice people. Luis in the sales department made buying my new truck an easy process. More

by NANCYFULLAGAR
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchely Reyes , Patrick Bernard

Report | Print
Mar 20, 2023

Jim Ellis Chevrolet of Atlanta responded

Nancy, Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Luis and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

Dealership Rating
Employee Rating

Estuvo bien el servicio fue rapido mas bien demasiado rapido. Oh tienen gente que hablen en español More

by nievesnluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 15, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you, Luis. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 12, 2023

Dealership Rating
Employee Rating

Amazing sales team who went above and beyond to ensure I purchased a clean, affordable, and reliable 2007 GMC Sierra Z71 More

by NATEDAWG90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji , Zane Cobb

Report | Print
Mar 13, 2023

Jim Ellis Chevrolet of Atlanta responded

Nate, Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Zane, Luis, and Ned appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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