Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 8

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.3
288 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

288 Reviews

Write a Review

288 Reviews of Luis Valdez

May 17, 2023

Dealership Rating
Employee Rating

Horrible. Brought in for hvac repair. Says I needed a new condenser. I said no way. Got charged $300 for diagnostic test. Kept it there week before test. More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

May 12, 2023

Dealership Rating
Employee Rating

AWESOME TO WORK WITH AND FOLLOWED UP KEPT ME INFORMED OF WHERE THE VEHICLE WAS IN THE PROCESS More

by DONNAB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2023

Jim Ellis Chevrolet of Atlanta responded

Donna, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 05, 2023

Dealership Rating
Employee Rating

Nice service I likely how they worked and faster I hope they will be always lake this More

by ELIAS.MANUEL80
Recommend Dealer
Yes

Other Employees Tagged: Katherine Jackson

May 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

May 05, 2023

Dealership Rating
Employee Rating

The people are always courteous and nice. They try to help me with the price. I really wish you all ran better deals, but I appreciate service. As long as they keep my car running well like i More

by NicHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf

May 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that Elise had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

May 02, 2023

Dealership Rating
Employee Rating

Friendly efficient and timely service. Would recommend to friends and family. Luis is very helpful. More

by HLANDREWS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

May 01, 2023

Dealership Rating
Employee Rating

The team at Jim Ellis Chevy near Atlanta is a refreshing change from your typical car store. No pressure. No bait and switch. No annoying add one or market adjustments. Just a fair deal delivered quickly. T More

by YOUNGS98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji , Patrick Bernard, Luis Gonzalez-Brands

May 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for choosing Jim Ellis Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

April 29, 2023

Dealership Rating
Employee Rating

Service was 10/10 would recommend to anyone. They all got the job done. Excellent work !! More

by lauramtz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Laura, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

April 29, 2023

Dealership Rating
Employee Rating

Service was 10/10 would recommend to anyone. They all got the job done. Excellent work !! More

by lauramtz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Laura, Thanks for sharing about your experience with Jim Ellis Chevrolet. Luis and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 22, 2023

Dealership Rating
Employee Rating

Vlad, Reggie and the service folks very knowledgeable and polite. I always bring my Chevy vans to you guys in about my cars from Reggie bladders help me for a few years and he’s the best. Thank you. More

by MIKESOUTHBEACHGLASSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf , David Theriault

Apr 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 08, 2023

Dealership Rating
Employee Rating

Great customer service. The contacted me as soon as the service was completed. Checked out process was easy More

by Koffitse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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