Lucy Aguilar | Page 35

It was way too difficult to connect with my service advisor and when I finally did they were clueless about my car. advisor and when I finally did they were clueless about my car. More

by bpd_s31 Verified Customer Verified Customer

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My advisor Lucy was extremely helpful and pleasant to deal with. Made the experience much better deal with. Made the experience much better More

by AB.TAHA Verified Customer Verified Customer

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Great customer service for someone visiting town over Holiday weekend. Rental car on Saturday and appointment on Monday to fully resolve the issues Holiday weekend. Rental car on Saturday and appointment on Monday to fully resolve the issues More

by STEVE_BEM Verified Customer Verified Customer

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Sarasota BMW replaced all 4 tires, the rear brake pads and performed a 4 wheel alignment. Work was performed flawlessly, and I'm a timely fashion. Car drives beautifully. and performed a 4 wheel alignment. Work was performed flawlessly, and I'm a timely fashion. Car drives beautifully. More

by GATOR57701 Verified Customer Verified Customer

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Very good diller Sarasota BMW! Good Team, very professional, work with them over 10 years 🤝🛻 . Very happy with my advisor Greg🔥🛻🇺🇸! Thanks! Good Team, very professional, work with them over 10 years 🤝🛻 . Very happy with my advisor Greg🔥🛻🇺🇸! Thanks! More

by VSPOTAR Verified Customer Verified Customer

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Great service Everyone greets you with a smile and waiting room was clean. Was able to have my dog wait me in waiting area. Again everyone was happy to be working there waiting room was clean. Was able to have my dog wait me in waiting area. Again everyone was happy to be working there More

by eyefixr Verified Customer Verified Customer

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Took car in for a recall on pcv valve heater but when the car was returned time an emergency light was on dash was lite bright Orange indicating a tire pressure leak which they Didi nothing about Guessing car was returned time an emergency light was on dash was lite bright Orange indicating a tire pressure leak which they Didi nothing about Guessing they did not notice bright Orange lite. Took to my mechanic and it was an air valve that was leaking which not replaced could have caused serious damage. Was disappointed that they Didi not notice the bright Orange light on dash. More

by KMH8156 Verified Customer Verified Customer

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Good service and friendly. Service was done in a reasonable amount of time and I was provided a loaner. Service was done in a reasonable amount of time and I was provided a loaner. More

by MARKSWEBBER57 Verified Customer Verified Customer

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Service procedure is excellent. Video of undercarriage is great. Wait times for ordinary service is much too long. Video of undercarriage is great. Wait times for ordinary service is much too long. More

by BM2972575 Verified Customer Verified Customer

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Great service, professional, efficient and delicious cookies. Very clean facility nabd comfortable waiting area. Lucy Aguilar is terrific. cookies. Very clean facility nabd comfortable waiting area. Lucy Aguilar is terrific. More

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