Louis Polos
Louis Polos at Klaben Ford Lincoln

Louis Polos

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
840 Reviews

I have been in the sales industry for 11 years but recently switched into the car business. With a background in technology and cell phone business I found that the auto industry is changing just as rapidly. Born and raised in Akron, Ohio and proud father of two boys.

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

Lincon Brand Champion

Shelby GT350 Certified

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5.0

840 Reviews

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840 Reviews of Louis Polos

August 04, 2025

Dealership Rating
Employee Rating

Louis was very helpful. We had previously been to another dealer & the salesperson was not very knowledgeable on the Mach E. When we spoke to Louis he was able to answer a More

by Wrichvette
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Recommend Dealer
Yes
Aug 06, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to post a review of your recent experience at Klaben.  Your feedback is important and we take it seriously.  Although your 4-Star review may describe a satisfactory experience, it is obvious to us that we failed to deliver the level of service you deserve when you put your trust in the Klaben Team.  I apologize and welcome the opportunity to gain additional insight into your experience to demonstrate our genuine concern for you and our desire to exceed your expectations.  Please know that your feedback will be incorporated into training and process improvements.  I respect your time and welcome your comments.  Know that I and the entire Klaben Team remain at your service. Thank you, Christine Klaben Sales Manager C: 330.283.0135 Email: cklaben@klaben.com

August 01, 2025

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Employee Rating

Sales staff was knowledgeable and accommodating. Pleasure doing business with them. They followed through with all expectations More

by Mdulik
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Crowe

July 31, 2025

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Employee Rating

This was the best experience I have ever had in buying a new car. From the get go, Louis listened and was able to help! I will always be a return customer More

by Elizabethwellerhenle
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Recommend Dealer
Yes

Other Employees Tagged: Angela Mazzagatti

July 19, 2025

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Wonderful experience all around. From the time we left our car to walk up to the door, we were greeted, offered refreshment, seated and Louis was exceptionally welcoming. After see More

by Marylouweingart
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Recommend Dealer
Yes

July 18, 2025

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Klaben is a very professionally run dealership. I would highly recommend anyone to purchase an automobile if they were looking to purchase. My experience has been amazing and any employee I ha More

by cheryl.a.eades
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Recommend Dealer
Yes

July 17, 2025

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I worked with Louis for an extended period of time leading up to the purchase of my vehicle. He was incredibly helpful and cognizant of getting me in something that met my needs, but also stayed in bu More

by Kahalsey7
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen

July 12, 2025

Dealership Rating
Employee Rating

I had really good time and everything want smooth and Louis helped me a lot with the car and everything he was really awesome and best person to work with for car I would love to refer my friends to work More

by Rajbiswa044
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Luke Deegan

July 02, 2025

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Best car buying experience of my life (nearly 70)! First Class, above & beyond, highly recommend!! More

by Michelle M
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen

June 18, 2025

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Employee Rating

Would not go anywhere else for my auto buying needs, they always go above and beyond to make sure you get the best possible deal More

by ROGERS040
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

This was the easiest transaction I have ever experienced. Louis was amazing and the entire staff was helpful and friendly. This was our 1st purchase with Klaben Lincoln however it will not be our last. More

by Tonieluzzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Jennifer Bowen

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