Louis Polos
Louis Polos at Klaben Ford Lincoln
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Louis Polos

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
823 Reviews

I have been in the sales industry for 11 years but recently switched into the car business. With a background in technology and cell phone business I found that the auto industry is changing just as rapidly. Born and raised in Akron, Ohio and proud father of two boys.

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

Lincon Brand Champion

Shelby GT350 Certified

View more specialties & trainings
5.0

823 Reviews

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823 Reviews of Louis Polos

May 06, 2025

Dealership Rating
Employee Rating

Love the way you are doing business with the company I love the company it’s there for me More

by JERZAUL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Gavin Fano

May 06, 2025

Dealership Rating
Employee Rating

Louis was great and easy to work with. He had patience and very kind. He took his time and let me take my time deciding on a car. The whole experience was a positive one. Everyone was so n More

by LMANGINO007
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

May 02, 2025

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Chris & Louis provide excellent customer service & truly care about you as a customer. During the shopping process they give you space & time to contemplate your decision. They also worked really hard to en More

by lzak22
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 16, 2025

Dealership Rating
Employee Rating

This is my 6th vehicle that I leased from Klaben. Louis Polos helped me to spec out the vehicle that I wanted and then put an order in for me. He kept me updated on the status of my vehicle through More

by James.buchin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Mazzagatti

April 10, 2025

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The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa More

by tdevans1220
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 10, 2025

Klaben Ford Lincoln responded

Tamara, Thank you for your honest feedback. While tough to hear, feedback like yours is necessary for our improvement. We value honest and transparent feedback like yours as it allows us to celebrate our wins and reflect on our failures. I know Justin was able to speak with you directly and he shared your additional feedback with the team. It is clear we failed to properly set expectations as well as make you feel like we are different from any other experience you have had in a dealership. We appreciate the opportunity to regain your confidence and look forward to seeing you next week. In the meantime, if you need anything at all, please feel free to reach out to me at my contact information below. I and the rest of the Klaben organization remain at your service. David Klaben dklaben@klaben.com 330-673-3139 ext 309

April 02, 2025

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Employee Rating

Flawless from start to end to get me the best deal they could. Could not be happier with the experience. More

by eukie112233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 01, 2025

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A very good buying experience! Was very happy with all aspects of the buying process More

by jbaciuska
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Tenney, Angela Mazzagatti

March 31, 2025

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Employee Rating

Everyone there was a pleasure to work with. Professional, timely, really the best dealership I have ever worked with. More

by Jamessands2018
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Fisher

March 31, 2025

Dealership Rating
Employee Rating

Great dealership with a ton of excellent employees. Everyone is a pleasure to work with. More

by ARG92
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Everyone at Klabin treated us fantastic. They made it so easy to buy a car and they were fast. They even stayed over to finish everything More

by eweisburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen

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