Lou Alfano
Lou Alfano at Arlington Heights Ford

Lou Alfano

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Lou Alfano

June 20, 2025

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Employee Rating

Arlington Heights Ford is the only place I trust for my vehicle service, thanks much Lou More

by apacerevilla
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Recommend Dealer
Yes

June 20, 2025

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They provide convenient service. The staff are always pleasant. The work is done quickly. Thank you. More

by Frednfredda
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Recommend Dealer
Yes

June 18, 2025

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First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
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Recommend Dealer
Yes

June 12, 2025

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Always professional and thorough. Detailed records and options on needed service are provided. Waiting area is pristine More

by Linda
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Recommend Dealer
Yes

May 05, 2025

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Had my car serviced today and cannot say enough about my experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance! More

by Kbsdoruff
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Recommend Dealer
Yes

April 29, 2025

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Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. More

by johngolko
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, John Burzawa , Anthony Wojciechowski

April 25, 2025

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We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. More

by Janet
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

April 17, 2025

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I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. More

by Kmarrese57
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Recommend Dealer
Yes

April 05, 2025

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Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. More

by TL
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle, Victor Villanueva, Elliott Reichel , Justin Barrett, Anthony Wojciechowski

February 26, 2025

Dealership Rating
Employee Rating

Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson More

by Dick
Workmanship
Recommend Dealer
Yes
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