211 Reviews
Write a Review211 Reviews of Liane Asquin
May 19, 2017
Awesome group of people, willingly offer service advice. Liane was extremely helpful in guiding and giving me the information I needed to be able to determine what type of service I should be requesting at Liane was extremely helpful in guiding and giving me the information I needed to be able to determine what type of service I should be requesting at this point in my vehicle's life cycle. The whole team is knowledgeable and very willing to assist. I always recommend my family take their vehicles to this location for service. More
May 17, 2017
awesome service Alex the new service adviser was awesome to work with! He knew all his stuff and when in doubt checked with others He was prompt, courteous, pleasan Alex the new service adviser was awesome to work with! He knew all his stuff and when in doubt checked with others He was prompt, courteous, pleasant to deal with! I wish all service advisers were like him! Great Job Alex !!! More
Other Employees Tagged: Alex
May 16, 2017
If I could rate it zero I would On a drive out of town, check engine light came on in my Eco boost .. I brought it in to have the diagnostic done .... they quoted me $700, told me t On a drive out of town, check engine light came on in my Eco boost .. I brought it in to have the diagnostic done .... they quoted me $700, told me that I needed to have several items replaced (an ignition coil replaced, boots and spark plug). Not to mention the $200 for a diagnostic which came with $30 in shop fees (they don't use consumable items to run these tests, they simply plug the vehicle into a machine) I chose to have the work done elsewhere, the vehicle needed a $19 spark plug. Lucky for my wallet that I only wasted $230 at ford crow foot. and not the nearly $1000 that was quoted to me. More
Other Employees Tagged: Rob Meade
May 16, 2017
Great service and completed as promised Brought our Ford in for an oil change and swapping off of the winter tires. Work was completed as promised. Tires bagged up. Vehicle ready as promised Brought our Ford in for an oil change and swapping off of the winter tires. Work was completed as promised. Tires bagged up. Vehicle ready as promised. Service Advisor was very professional. We would recommend this dealership. Thanks. More
May 04, 2017
The service was amazing and i was happy about what they did I did a service for my Ford Explorer 2014 it was amazing work done on it and the laday over there her name is Liane I would recommend you to ask about I did a service for my Ford Explorer 2014 it was amazing work done on it and the laday over there her name is Liane I would recommend you to ask about her help she did a great service to me . Thanks guys Haytham Ibrahim More
May 03, 2017
Continued maintenance of my vehicle. The employees of Northstar Ford are friendly, professional and willing to listen to customer concerns. I experienced that yesterday with Liane Asquin. The employees of Northstar Ford are friendly, professional and willing to listen to customer concerns. I experienced that yesterday with Liane Asquin. She took my concerns to her manager who promptly addressed them. My kudos to both of them. I have the highest regard for Northstar Ford Calgary and its employees. I will continue to recommend Northstar Ford Calgary to other customers without reservation. Keep up your exceptional work with Northstar Ford Calgary Liane. More
May 03, 2017
Service advisors Lianne is one of the best advisors I have ever had. She is very knowledgeable and was able to advise me what I should have done to my car which was sp Lianne is one of the best advisors I have ever had. She is very knowledgeable and was able to advise me what I should have done to my car which was spot on. I've had others tell me inconsistencies so I was very happy to meet Lianne. I was honestly not coming in for service that much to the dealership given these inconsistencies but now will as long as I can deal with Lianne. More
April 27, 2017
Repair of vehicle Were vising Calgary from Saskatchewan and noticed road noise in vehicle. Was a rear wheel bearing that was diagnosed and repaired at dealership in s Were vising Calgary from Saskatchewan and noticed road noise in vehicle. Was a rear wheel bearing that was diagnosed and repaired at dealership in same day of taking it in. Service was excellent. More
April 25, 2017
good promotion price I got the email from Ford northstar about engine oil promotion, it is good price , it was $55+@ before I got the mail, I was planning to go other p I got the email from Ford northstar about engine oil promotion, it is good price , it was $55+@ before I got the mail, I was planning to go other place to change engine oil. thanks More
April 21, 2017
Service Advisor was great work done was poor Worked with the Service Advisor, Liane, who was great to get the vehicle in to check for the reported issue. Although the brand new vehicle, 3 months Worked with the Service Advisor, Liane, who was great to get the vehicle in to check for the reported issue. Although the brand new vehicle, 3 months old, is making smells like there is a camp fire happening under the hood, they looked into the issue and told us that there was nothing wrong with the vehicle. Told us they ran it and check it and it was OK. Hard to believe and now I have to take it to another dealer to confirm this, because it is still happening and is not right. This is the 2nd time I have taken my vehicle there to get service where it hasn't gone well. Last time they replaced lock nuts on the 3 year old vehicle because the technician said it was stripped. Wanted to charge me $85 for the issue. After I reviewed the original lock nuts when i picked it up, i was unsure what they were talking about. Service manager confirmed they were OK when i picked it up and they had to reverse the bill because i complained and asked him to look at it. Thank goodness I asked for the old nuts back to look at. Disappointing because we have 2 Ford vehicles and would prefer to not have to drive out of the area to get serviced. More