Lenny Farnam
Lenny Farnam at DePaula Ford
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Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
700 Reviews
4.9

700 Reviews

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700 Reviews of Lenny Farnam

May 31, 2024

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Employee Rating

Service was great. Received appointment the same day I called. Everyone was friendly. I was in and out very quickly. More

by Jeannine
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 30, 2024

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People at service desk are very good at what they do. I think my bill was outrageous for what I had done More

by REEDYWILLIAM
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Recommend Dealer
No

Other Employees Tagged: Justin Dwyer

May 28, 2024

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I Had several issues with my vehicle…Lenny set up a service date and ordered all the parts needed…some were back ordered and he tracked the parts to have it done all at once…Thankfully it was covered u More

by Mackey12205ms5555
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Recommend Dealer
Yes

May 27, 2024

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Lenny is always very clear, pleasant and keeps mee informed as the work progresses, what options there are etc. Check out is prompt and the people are pleasant. More

by bill.gail
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Recommend Dealer
Yes

May 25, 2024

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Always great service at DePaula. Lenny is a true professional. I trust them with all my service. More

by rocketman1400
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Recommend Dealer
Yes

May 24, 2024

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Been there twice. I will go back for basic stuff like oil change and tire rotation. More

by GB
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Recommend Dealer
Yes

May 22, 2024

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Lenny made sure my service needs were met. The sales man and delivery team answered all my questions and went above and beyond to assist me with my new Maverick. Love my Maverick thank you DeP More

by Margaret
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Recommend Dealer
Yes

Other Employees Tagged: Haroon Matin

May 22, 2024

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I have always had a great experience at this dealership, especially with Lenny. He has been honest, straight forward and extremely personable. I always know what needs to be done, and what things I can hold More

by kristinhkrieg11
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Recommend Dealer
Yes

May 19, 2024

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Very good service truck service rep was very knowledgeable and they got it done in a timely manner More

by james.senecal66
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson

May 19, 2024

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Employee Rating

There was a mishap and it was taken care of and made right by DePaula. More

by james.wilson
Service Price Transparency
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Recommend Dealer
Yes
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