Justin Dwyer
Justin Dwyer at DePaula Ford
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Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.6
623 Reviews

Dealership Experience

7 yrs

Industry Experience

23 yrs, 10 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.6

623 Reviews

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623 Reviews of Justin Dwyer

May 31, 2024

Dealership Rating
Employee Rating

Service was great. Received appointment the same day I called. Everyone was friendly. I was in and out very quickly. More

by Jeannine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

May 30, 2024

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John is a very reliable dealer, he is very hands on and is very honest. As a new buyer he is the best to talk with! More

by nia.maestre
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracie Johnson, John Fulgan

May 30, 2024

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People at service desk are very good at what they do. I think my bill was outrageous for what I had done More

by REEDYWILLIAM
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Lenny Farnam

May 20, 2024

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Prompt, courteous, and professional service. Depaula Ford will be my dealer going forward for sales and service More

by DonMcC
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2024

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The workers are very nice and welcoming. They always explain what’s wrong and do their best in making sure all problems are fixed. The More

by NA13
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Recommend Dealer
Yes

Other Employees Tagged: Chance

May 16, 2024

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A great location where a Ford lover can have his vehicle locked at and serviced in a timely and trustworthy manner More

by James Wilson 19667@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

May 15, 2024

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Experience was great. Quick check in. And short wait time However They did not fix the vehicle. More

by jyagnd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

May 13, 2024

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This dealership goes out of their way to accommodate my busy schedule. Although the problem, the tire pressure sensor light still briefly comes on, I know he and his team will fit me in when I have time to More

by sgc1919
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa , Howard Petell

May 12, 2024

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There seem to be poor communication between the service and the parts department that caused me to drop off thr truck on 2 separate days. There was no follow up calls until a complain was made to the manag More

by Pawel342
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse

May 04, 2024

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The whole process was very quick and the staff were very professional.. I particularly appreciated the video recording of my vehicle inspection. More

by R.PAUL.HOPKINS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Tracie Johnson

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