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Kyle Pullen
Kyle Pullen at Secor Subaru

Kyle Pullen | Page 14

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
182 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

3 yrs, 9 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.9

182 Reviews

Write a Review

182 Reviews of Kyle Pullen

November 30, 2023

Dealership Rating
Employee Rating

It's fine; no need to change anything Just make it easier to sign in for the app More

by BRIBROZ11
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

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Dec 01, 2023

Secor Subaru responded

Thank you for the review and feedback. We appreciate your business and look forward to your next visit here at Secor Subaru!

November 29, 2023

Dealership Rating
Employee Rating

Very helpful and courteous and professional Reasonable prices and easy to work with. Will definitely return More

by Kevin & Deirdre
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

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Nov 30, 2023

Secor Subaru responded

Kevin & Deirdre, we're glad to know you found our team at Secor Subaru helpful and professional. We appreciate your feedback and look forward to seeing you again!

November 15, 2023

Dealership Rating
Employee Rating

Kyle and the staff were helpful, provided clear information about my car and quick service. Thanks very much to them. More

by EVERTDAHLQUYST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're glad to know Kyle and our team at Secor Subaru were able to provide you with the helpful service that you needed. We look forward to serving you again! Safe travels!

November 12, 2023

Dealership Rating
Employee Rating

Great service as always --- however when getting Warranty work done knowing that the bill if any will be minor helps these days More

by gjctoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Dube, Lionel (Curtesy Driver) -- was very friendly

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Nov 14, 2023

Secor Subaru responded

We're glad to know you found our service at Secor Subaru great! We understand the importance of clear communication, especially when it comes to warranty work. Thanks for your feedback and support!

November 11, 2023

Dealership Rating
Employee Rating

The best of any! The flexibility was incredible. We showed up without an appointment and in need and our problem was resolved. More

by KEBLIS
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

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Nov 13, 2023

Secor Subaru responded

We're so glad to know that our team at Secor Subaru was able to assist you promptly and efficiently! Thanks for the positive review and please don't hesitate to reach out if we can be of service again in the future!

November 02, 2023

Dealership Rating
Employee Rating

Staff were friendly and knowledgeable. It was an easy experience. The virtual services were confusing. More

by hgubanc
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

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Nov 06, 2023

Secor Subaru responded

We appreciate your feedback! It's great to know our team at Secor Subaru provided friendly and knowledgeable service. We're always working on improving, so we'll take a closer look at our virtual services based on your comments. Thanks for choosing us!

October 30, 2023

Dealership Rating
Employee Rating

Talk to weeks to complete warranty work. car sat for 4 days before they even looked at it after telling me they had the parts. Told me they could only work on it between jobs. I don't think More

by CABANISST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Secor Subaru responded

We're sorry to read about the delay in your warranty work. We strive for efficient and timely service, so it's disappointing that we didn't meet those expectations this time around. Your feedback is valuable as it helps us improve our processes and customer experience. Please reach out directly if you'd like to discuss this further or have any other concerns - we're here to help! Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

October 26, 2023

Dealership Rating
Employee Rating

Great service, very quick, and reasonably priced! Josh was a great driver with the shuttle too. More

by SCSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Rebecca Nutt

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Oct 26, 2023

Secor Subaru responded

We're glad Josh and the team made this an excellent experience for you! Thank you for trusting Secor Subaru with your vehicle!

October 23, 2023

Dealership Rating
Employee Rating

Kyle was skilled, knowledgeable, and super friendly. The entire team was greatEntire experience was positive! More

by CMOORE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Secor Subaru responded

We're so glad to know that Kyle and the rest of our team at Secor Subaru provided you with a positive experience! Thanks for sharing your feedback. Safe travels!

October 19, 2023

Dealership Rating
Employee Rating

Very professional, friendly and knowledgable. I was received in a timely manner and processed into the department. More

by carrondeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray , Austin Dube, Dan Mirles, Rebecca Nutt

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Oct 19, 2023

Secor Subaru responded

We're glad to know you had a positive experience with our team at Secor Subaru. We strive for professionalism and efficiency in all we do, so it's great to see that reflected in your visit!

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