Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Kyle Pullen

Overview Reviews (182) Inventory (99)

Contact Me

View All Employees

< View All Employees

Kyle Pullen

Kyle Pullen | Page 13

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Contact Me

4.9

182 Reviews

Overview Reviews (182) Inventory (99)

Dealership Experience

3 yrs, 9 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English

4.9

182 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Kyle Pullen

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

182 Reviews of Kyle Pullen

January 01, 2024

Dealership Rating

Employee Rating

They told me I needed new tires. They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car did They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car didn't come with the wheel lock . I am calling tomorrow to see if you can give me one, or sell it, even when it should have come with the car, but I need it ASAP. More

by OSCARSEGURA59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Rebecca Nutt, Kaitlyn Gray

Report | Print

Jan 04, 2024 -

Secor Subaru responded

I'm sorry to read about your experience with the tire quote and missing wheel lock. We aim for complete customer satisfaction, so it's disappointing to learn we fell short in this instance. I'd like to help resolve this issue as quickly as possible - please reach out at your earliest convenience so we can discuss this further. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Jan 04, 2024 -

OSCARSEGURA59 responded

I went to service, where I received the best customer service, and they gave me a new wheel lock. I paid about $85, which is a lot for me. I wintbask get a refund but you can give me a special coupon for future service. My car guarantee is close to an end, or any further service. Again, I could be in a dramatic situation, and I wouldn't be able to unlock my tires bc nobody gave me or explained to me about the wheellock. Please, let me know.

December 23, 2023

Dealership Rating

Employee Rating

Excellent customer service, very professional and answered all my questions. Incorrect part was ordered so that caused a bit of an issue. They quickly resolved it and were excellent to deal with. answered all my questions. Incorrect part was ordered so that caused a bit of an issue. They quickly resolved it and were excellent to deal with. More

by MRIOS0152

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 27, 2023 -

Secor Subaru responded

Hi Mr. Ioso! We're glad to know that you had a positive experience with our team at Secor Subaru, despite the hiccup with the part order. We always aim for swift resolutions and clear communication. Thanks for your understanding and feedback!

December 21, 2023

Dealership Rating

Employee Rating

Very easy and fast service. Just forgot to use my coupon wish there is a way to do it now. Just forgot to use my coupon wish there is a way to do it now. More

by WOJCIECHHRYN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 22, 2023 -

Secor Subaru responded

We appreciate the five-star rating and feedback! We encourage you to reach out to us with any questions or concerns you have. Thank you! - Secor Subaru

December 21, 2023

Dealership Rating

Employee Rating

Excellent service knowledgable staff customer oriented and honest evaluations snd execuzions of work recommended and performef and honest evaluations snd execuzions of work recommended and performef More

by MARIA.MOULTHROP

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 21, 2023 -

Secor Subaru responded

Hey Maria, thank you for the 5-star rating! We're glad to know you had an excellent experience with our knowledgeable staff at Secor Subaru. We appreciate your feedback and look forward to serving you again in the future!

December 20, 2023

Dealership Rating

Employee Rating

It took way too long. Don't think I will ever go back to Secor Not much more to say three hours is excessive for an oil change Don't think I will ever go back to Secor Not much more to say three hours is excessive for an oil change More

by MARK.DATUM

Verified Customer

Recommend Dealer

Other Employees Tagged: Kyle Pullen

Report | Print

December 11, 2023

Dealership Rating

Employee Rating

Very nice glad to be back I have arthritis in my hands they hurt Merry Christmas they hurt Merry Christmas More

by MBRIDGE923

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 12, 2023 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

December 10, 2023

Dealership Rating

Employee Rating

Everyone were friendly and helpful. I feel they were attentive to my questions and professional. I feel they were attentive to my questions and professional. More

by DLEMELSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 11, 2023 -

Secor Subaru responded

We're glad to hear you feel this way. Thank you for choosing Secor Subaru!

December 02, 2023

Dealership Rating

Employee Rating

Everyone was professional and informative Everyone was professional and informative . They explained in detail what they were going to do and executed the issue perfectly. professional and informative . They explained in detail what they were going to do and executed the issue perfectly. More

by JOHNJAYSILVA269

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 04, 2023 -

Secor Subaru responded

Johnjay, we're glad to know our team at Secor Subaru provided you with detailed and professional service. Thanks for the positive feedback!

December 01, 2023

Dealership Rating

Employee Rating

Polite, courteous, quick. I enjoy the ease of dropping off my car right at the door and being texted during the experience. I enjoy the ease of dropping off my car right at the door and being texted during the experience. More

by JOSHUA.BREWSTER99

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 01, 2023 -

Secor Subaru responded

Hey Joshua, we're glad to know that you found our service at Secor Subaru efficient and convenient. Thanks for sharing your positive experience with us! We'll see you next time. Safe travels!

November 30, 2023

Dealership Rating

Employee Rating

Routine maintenance. No issues. Very efficient service; glad to get a free car wash! Service with a smile No issues. Very efficient service; glad to get a free car wash! Service with a smile More

by DDOWNES1015

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Pullen

Report | Print

Dec 01, 2023 -

Secor Subaru responded

Thank you for the 5-star rating! We're glad to know you had a smooth and efficient service experience at Secor Subaru. We look forward to serving you again! Drive safely!

Dealership Inventory (99 Vehicles)

2026 Subaru Solterra | new

$40,645

2026 Subaru Solterra

new

Smoked Carbon exterior

Automatic

All-wheel Drive

$40,645

View Vehicle Details

View Details

2026 Subaru Forester | new

$36,332

2026 Subaru Forester

new

Ice Silver Metallic exterior

Automatic

All-wheel Drive

$36,332

View Vehicle Details

View Details

2026 Subaru Ascent | new

$51,636

2026 Subaru Ascent

new

Dark Mahogany Pearl exterior

Automatic

All-wheel Drive

$51,636

View Vehicle Details

View Details

2026 Subaru Outback | new

$37,322

2026 Subaru Outback

new

Ice Silver Metallic exterior

Automatic

All-wheel Drive

$37,322

View Vehicle Details

View Details

2026 Subaru Outback | new

$48,017

2026 Subaru Outback

new

River Rock Pearl exterior

Automatic

All-wheel Drive

$48,017

View Vehicle Details

View Details

2026 Subaru Outback | new

$38,438

2026 Subaru Outback

new

Crystal Black Silica exterior

Automatic

All-wheel Drive

$38,438

View Vehicle Details

View Details

View All Inventory