Kevin Rafeek | Page 5

I received good service completed on time. They also explained in detail the process for doing the recall work at a future time when parts are available. They also explained in detail the process for doing the recall work at a future time when parts are available. More

by ken.spencer49 Verified Customer Verified Customer

Helpful 0

Report | Print

I came in for an inspection. Employee took my car in the scheduled time. Kevin is always a pleasant to the customer. Thank for your service, Employee took my car in the scheduled time. Kevin is always a pleasant to the customer. Thank for your service, More

by Barbara Verified Customer Verified Customer

Helpful 0

Report | Print

Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More

by kbarnettva Verified Customer Verified Customer

Helpful 0

Report | Print

I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! Bought it there and love the kind caring helpful people! They are so honest! More

by jtlett Verified Customer Verified Customer

Helpful 0

Report | Print

Kevin was very pleasant toe and kept me informed about my vehicle's status in the service bay. vehicle's status in the service bay. More

by Casey Verified Customer Verified Customer

Helpful 0

Report | Print

Experienced, knowledgeable and customer centered staff 15-year customer who purchased two Acura vehicles at the dealership. The personal service keeps me coming back! Well done Kevin and team! 15-year customer who purchased two Acura vehicles at the dealership. The personal service keeps me coming back! Well done Kevin and team! More

by John & Gail M. Verified Customer Verified Customer

Helpful 0

Report | Print

I’ve been bringing my TSX here for service since I relocated to Newport News a couple of years ago. I am happy to say that I have had very pleasant experiences with both the Service and Parts departme relocated to Newport News a couple of years ago. I am happy to say that I have had very pleasant experiences with both the Service and Parts departments. I’m driving my fifth Acura and I am almost certain to buy a sixth. Thanks! More

by Redtree55 Verified Customer Verified Customer

Helpful 0

Report | Print

Harassment - I don't own an Acura - you have me mixed up with someone else and still have not fixed the issue. with someone else and still have not fixed the issue. More

by Kevdihunt Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer service. .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a custom .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a customer.... More

by DAA_Titans2017 Verified Customer Verified Customer

Helpful 0

Report | Print

My 2020 Acura ILX told me it was due a B1 service. I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the s I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the service. I was given progress checks and advised of additional services needed based on dealer checks (front wheel alignment and transmission fluid replacement). My wait was very comfortable weather-wise. The staff was very informative and efficient. More

Helpful 0

Report | Print