Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Berna Aguirre
Refer Me
Berna Aguirre
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
34 Reviews
34 Reviews
Write a Review
34 Reviews of Berna Aguirre
May 08, 2024
The dealership initiated a new lease program for my 2022 MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term cl MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term client (I have lease five previous MDXs from this dealership. The service department of this dealership recognizes this long term relationship and provides me outstanding service levels. More
by JOHN@VICKERMANASSOCIATES.COM
Verified CustomerOther Employees Tagged: Joseph Festa, Darrius Young, Cisco Lugo, Kevin Rafeek , Draryl Hoe
Helpful 
May 07, 2024
Had flat tire, came in to get it fixed. Great flat tire replacement! Thank you Great flat tire replacement! Thank you More
by B Owens
Other Employees Tagged: Daryl Hoe, Cisco Lugo, Kevin Rafeek
May 03, 2024
Very courteous and prompt with updates. I will always go to this place fir service and recommend others do as well. I will always go to this place fir service and recommend others do as well. More
by robertmegia
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
May 03, 2024
It’s hard finding a honest mechanic Customer services is excellent as well as the guys fixing the vehicles is excellent as well as the guys fixing the vehicles More
by TAMBOO1960
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 29, 2024
Berna treats us like royalty. . service department is wonderful! Very accommodating, efficient mechanics get our car back promptly. . service department is wonderful! Very accommodating, efficient mechanics get our car back promptly. More
by Bonnie
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 26, 2024
Service department personnel are extremely helpful and responsive. They take time to listen to their customers and address their concerns. responsive. They take time to listen to their customers and address their concerns. More
by squizz457
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 22, 2024
When I arrived to drop my vehicle off staff came right out took my vehicle right in the Bay to start service. out took my vehicle right in the Bay to start service. More
by tamm629
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, James Copeland
April 21, 2024
The person who washed my car afterwards did an exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra care and detail they took and like to bring my car here for service because of the perks like this. When I do a search for my next vehicle it will be focused here More
by alanna3
April 19, 2024
Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More
by Sharlikamason
Other Employees Tagged: Darrius Young, Emmanuelle Cooper, Cisco Lugo, Kevin Rafeek, James Copeland
April 10, 2024
Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More
by kbarnettva
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
